How does National Academy for Public Administration (NAPA) fulfill its mission solving governments’ most critical management challenges? What is NAPA’s Grand Challenges in Public Administration program? Join host Michael Keegan as he explores this question and so much more with Terry Gerton, President and CEO, National Academy of Public Administration.

Listen to the podcast.

Charles Prow is the IBM general manager responsible for the Global Business Services’ (GBS) Public Sector business, which includes federal government, state and local government, and healthcare.  IBM provides a broad portfolio of services to the Public Sector to include:  transformational and strategic consulting; business and operational improvement of supply chain, financial systems, call centers, analytic and optimization solutions and human capital needs; systems integration, hosting, application management, and engineering; infrastructure and security; and a wide range of competitive sourcing solutions.

With more than twenty five years of experience, Mr. Prow has assisted large, complex organizations in the Private and Public Sectors transform their operations through operational improvement and technology implementation.  Specifically he has assisted Federal Defense and Civilian departments, Fortune 500 and mid-sized industrial, consumer goods, financial service and healthcare companies.   Prior to his current role Mr. Prow held positions as: vice president responsible for IBM’s Public Sector Business Development and Sales function; vice president of IBM’s Public Sector Transformational Outsourcing business; Partner-in-charge of consulting operations for the PwC Public Sector consulting business; and various business and program management roles.

Prior to joining IBM Mr. Prow spent sixteen years in a Public Accounting and Consulting Firms and four in industry.   Mr. Prow received a Bachelors of Science in Management and Data Processing from Northwest Missouri State University.  Additionally, throughout his career, Mr. Prow has completed more than 750 hours of continuing education in the areas of strategic and financial management; large scale transformation and change management; operational improvement methods and techniques; and technology transformation, methods and trends.

Mr. Prow has been involved in a number of technology and industry organizations throughout his career, most recently he served as Chairman, Open Applications Group, 2000 – 2002 and was heavily involved Supply Chain Council.  He has contributed to white papers and a variety of industry thought leadership products and presentations.


David Walker is the Founder and CEO of the Comeback America Initiative (CAI). In this capacity he leads CAI’s efforts to promote fiscal responsibility and sustainability by engaging the public and assisting key policymakers on a non-partisan basis to help achieve solutions to America’s federal, state and local fiscal imbalances.

Prior to assuming his current position, he served as the first President and CEO of the Peter G. Peterson Foundation. Previously, Dave served as the seventh Comptroller General of the United States and head of the U.S. Government Accountability Office (GAO) for almost ten years (1998-2008). This was one of Dave’s three presidential appointments each by different Presidents during his 15 years of total federal service. Dave also has over 20 years of private sector experience, including approximately 10 years as a Partner and Global Managing Director of Human Capital Services for Arthur Andersen LLP.

In addition to his leadership responsibilities at CAI, Dave currently serves on various non-profit boards and advisory groups. He is also a member of the Accounting Hall of Fame, the Trilateral Commission, and the Sons of the American Revolution.

Dave has won numerous leadership awards both domestically and internationally. He also has authored three books, with the latest one entitled Comeback America: Turning the Country Around and Restoring Fiscal Responsibility (2010), which is National Bestseller. He is a frequent writer and media commentator, and is a subject of the critically acclaimed documentary I.O.U.S.A.

Listen to the complete interview.

Randy Babbitt was sworn in as the FAA’s sixteenth administrator on June 1, 2009. Babbitt comes to the FAA from Oliver Wyman, an international management consulting firm where he served as partner.

A veteran pilot and internationally recognized expert in aviation and labor relations, Babbitt is no stranger to the FAA. He has been a member of the agency’s Management Advisory Council since 2001. In that capacity, he provided guidance to the FAA Administrator on a variety of topics, ranging from air traffic modernization to regulatory policy. He was chairman of the council from 2004-06.

He also was appointed by DOT Secretary Mary Peters to be a member of a special Internal Review Team to assess safety oversight within the airline industry and the FAA.

Babbitt had been the founding partner of Eclat Consulting, a highly successful aviation firm, in 2001 and was the President and CEO until Eclat was acquired by Oliver Wyman in 2007.

Babbitt began his aviation career as a pilot, flying 25 years for Eastern Airlines. A skilled negotiator, he served as President and CEO for US ALPA, the world’s largest professional organization of airline pilots. While at ALPA, he championed the “One Level of Safety” initiative implemented in 1995 to improve safety standards across the industry. He also promoted the international expansion of ALPA through a merger with the Canadian Air Line Pilots Association in 1997.

He was recognized by Aviation Week & Space Technology magazine with the Laurels Award for outstanding achievement in the Commercial Air Transport.

Listen to the complete audio interview.