EXPERTS IN GOVERNMENT: A Conversation with Prof. Don Kettl.
January 29, 2024
How do we balance the age-old battles between expertise and accountability in government? What is the role of experts in governance? Why have the challenges of bureaucratic capacity and control become far greater in the twenty-first century? Join host Michael Keegan as he explores these questions and more with Professor Don Kettl, author of EXPERTS IN GOVERNMENT: The Deep State from Caligula to Trump and Beyond on a Special Edition of The Business of Government Hour – Conversations with Authors.
Transforming the Taxpayer Experience: A Conversation with Karen Howard, Executive Director, Office of Online Services, Internal Revenue Service (IRS)
January 22, 2024
What is the mission of the Office of Online Services at the Internal Revenue Service (IRS)? What is the IRS doing to advance its digital services and enhance customer experience? How is the IRS leveraging AI and other emerging technologies to meet mission? Join host Michael Keegan as he explores these questions and more with Karen Howard, Executive Director, Office of Online Services at the IRS.
Why are most humans uncomfortable with uncertainty and prediction addition? Does technological progress make predicting the future easier? If we can’t predict the future, how can we prepare for it? Why are the human gifts of curiosity and creativity more powerful tools to preparing for the future than submitting to false forecasts that disguise uncertainty as perfect and knowable data? Join host Michael Keegan as he explores these questions and more with author Margaret Heffernan.
What is the mission of the National Geospatial Intelligence Agency’s CIO-T directorate? How is NGA maximizing the use of technology to meet its mission? What are the technology priorities for NGA? Join host Michael Keegan as he explores these questions and more with Chris Johnson, Acting Chief Technology Officer at the National Geospatial Intelligence Agency.
The Business of Government Hour 