How can the U.S. federal government rebuild its digital capabilities and truly transform how government does business? What is the difference between learning while doing and learning by doing? How can government agencies become more adaptive and thrive on disruption. Join host Michael Keegan as he explores these questions and more with thought leaders interviewed this year on The Business of Government Hour.

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How can government leaders learn, connect, adapt, and draw energy from their experiences? What role does intention play in being a successful leader? How can Life Ignition Tools help leaders be more effective? Join host Michael Keegan on This Special Edition of The Business of Government Hour – Leading Through Uncertain Times with Dr. Jeff Karp, author, LIT – Use Nature’s Playbook to Energize Your Brain, Spark Ideas, and Ignite Action.

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What are the characteristics of an entrepreneurial mindset? How can government and entrepreneurial ventures work together to address significant challenges facing us today? What does a thriving “venture meets mission” ecosystem look like and what is the future of government-venture arrangements? Join host Michael Keegan as he explores these questions and more with Arun Gupta, co-author of VENTURE MEETS MISSION: Aligning People, Purpose, and Profit to Innovate and Transform Society on a Special Edition of The Business of Government Hour.

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What is the performance paradox? What is the difference between learning while doing and learning by doing? How can overcoming the performance paradox make government executives more effective? Join host Michael Keegan as he explores these questions and more with Eduardo Briceno, author of the new book THE PERFORMANCE PARADOX: Turning the Power of Mindset into Action on a Special Edition of The Business of Government Hour.

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How do we balance the age-old battles between expertise and accountability in government? What is the role of experts in governance? Why have the challenges of bureaucratic capacity and control become far greater in the twenty-first century? Join host Michael Keegan as he explores these questions and more with Professor Don Kettl, author of EXPERTS IN GOVERNMENT: The Deep State from Caligula to Trump and Beyond on a Special Edition of The Business of Government Hour – Conversations with Authors.

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What is adaptive government? How can it help government agencies bounce back from continuous disruption? How can government executives embed adaptability into their agency’s operations? Join host Michael Keegan as he explores these questions and more with Nick Evans author of the IBM Center report, A Guide to Adaptive Government: Preparing for Disruption next week on The Business of Government Hour.

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What is a Human-Centered Team? What are the Keys to Building a Human-Centered Team? How can we make local government operations human-centered? Join host Michael Keegan as he explores these questions and more with Glenn Akramoff, author of The Human-Centered Team.

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What is the performance paradox? What is the difference between learning while doing and learning by doing? How can overcoming the performance paradox make government executives more effective? Join host Michael Keegan as he explores these questions and more with Eduardo Briceno, author of the new book THE PERFORMANCE PARADOX: Turning the Power of Mindset into Action on a Special Edition of The Business of Government Hour.

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What is agile government? How can employing agile principles improve how government does business? What are the key tools and enablers to realizing the promise of agile government in action? Join host Michael Keegan as he explores these questions and more with Ed DeSeve, Coordinator of the Agile Government Center at the National Academy of Public Administration (NAPA) and author of a host of reports on agile government.

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What is cloud computing? Why are U.S federal agencies increasingly employing secure and scalable cloud solutions? How does doing this help agencies transform how they operate? Mark Lerner from the Partnership for Public Service joins host Michael Keegan to explore insights from a collaborative report with IBM Center, Mobilizing Cloud Computing for Public Service.

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How did the U.S. government go from being a digital pioneer to a digital laggard? Why do governments need digital, design, and data capabilities in-house? How can the U.S. federal government rebuild its digital capabilities and truly transform how government does business? Join host Michael Keegan as he explores these questions and more with Jen Pahlka, former federal deputy Chief Technology Officer and author of Recoding America: Why Government Is Failing in the Digital Age and How We Can Do Better.

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What emerging technology is transforming how government agencies operate? How are federal agencies pursuing IT modernization? What are some of key challenges facing the chief information officers of federal agencies? Join host Michael Keegan for a Special Edition of The Business of Government Hour – Leaders Speak on Federal IT — sharing insights from key senior federal IT leaders on the IT journey of their agencies.

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What is government analytics? How are U.S. federal government agencies using analytics to achieve outcomes? What challenges do agencies face in expanding the use of analytics? Join host Michael Keegan as he explores these questions with Dr. Bachner, author of the IBM Center report, Optimizing Analytics for Policymaking and Governance.

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What does the director of GSA’s Technology Transformation Services do? What are the best ways we can reimagine the delivery of digital government services? What has been the impact of innovation across the federal government? Join Michael Keegan as he explores these questions and more with former government executive Dave Zvenyach on a Special Edition of The Business of Government Hour.

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How can government leaders see constant change as an opportunity, not a threat? How can fostering a flux mindset help leaders be more effective and resilient in the face of relentless uncertainty? What strategies can leaders employ to do just this? Join Michael Keegan as he explores these questions and more with April Rinne, author of FLUX: 8 Superpowers for Thriving in Constant Change on a Special Series Leading Through Uncertain Times.

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What are the key processes of innovating? Can innovating be taught & enhanced by continued practice? What are the core traits of an organization this is built to innovate? How can government executives innovate and find new ways to lead? Join host Michael Keegan as he explores these questions with Dr. Ben Bensaou, Author of Built to Innovate — part of the leading through uncertain times series.

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What are design principles and tools for innovation? How can they help government executives transform how government does business? What strategies can leaders employ to achieve a design mindset? Join host Michael Keegan as he explores these questions and more with Sarah Stein Greenberg, Author of Creative Acts for Curious People: How to Think, Create, and Lead in Unconventional Ways.

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What are the principles of agile government? What are the new and emerging competencies required for agile public governance? How can agile principles and practices be taught in schools of public affairs and administration? Join host Michael Keegan as he  explores these questions with Angela Evans, Visiting Fellow at the IBM Center for The Business of Government & Former Dean of Public Affairs at the LBJ School, University of Texas, Austin.

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What is the mission of the U.S. General Services Administration’s (GSA) Office of Government-wide Policy? How is GSA pursuing government-wide sustainable practices? What is GSA doing to enhance government wide performance? Join host Michael Keegan as he explores these questions and more with Krystal Brumfield, Associate Administrator Office of Government-wide Policy at GSA.

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COVID-19 and its Impact: a series on how the pandemic has transformed government management and operations with host Michael J. Keegan and guest Dr. Rob Handfield–discussing key steps in building national supply chain immunity.

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What is next for IT modernization and digital transformation within the U.S. federal government? Will there be changes to the Technology Modernization Fund (TMF)? How can federal technology transform the way government agencies operate and deliver services. Join host Michael Keegan as he explores these questions and more with Maria Roat, Deputy Federal Chief Information Officer, Office of Management and Budget.

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How has the management landscape of the federal government changed over the last 30 years? What lessons can be learned from the past to inform future strategies? Join host Michael Keegan next week for a Special Edition of The Business of Government Hour highlighting some of the most significant management efforts that have transformed how government does business.

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How are local governments using remote and hybrid working arrangements? How will local government operations and management change post pandemic? What key questions do government executives need to ask to meet the demands of a post pandemic time? Join host Michael Keegan as he explores these and more with Sherri Greenberg, contributor to the IBM Center Special Report, COVID-19 and its Impact on a Special Edition of The Business of Government Hour.

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How has the COVID-19 pandemic impacted the way local governments operate and deliver public services? What are local governments doing differently in the aftermath of the pandemic? Join host Michael Keegan as he explores these questions and more with Tad McGilliard and Laura Godeeris, contributors, to the IBM Center Special Report, COVID-19 and Its Impact: Seven Essays on Reframing Government Management and Operations.

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How has the management landscape of the federal government changed over the last 30 years? What lessons can be learned from the past to inform future strategies? Join host Michael Keegan next week for a Special Edition of The Business of Government Hour highlighting some of the most significant management efforts that have transformed how government does business.

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Dan Chenok, Executive Director of the IBM Center for the Business of Government and National Academy of Public Administration (NAPA) Academy Fellow, discusses utilizing technology and Artificial Intelligence to foster social equity and the Agile Government Center on NAPA’s Management Matters program.

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How are U.S. government agencies developing the next generation of leaders? What are agency-based leadership development programs? How best can we deliver effective leadership development? Join host Michael Keegan as he explores these questions and more with Prof. Jim Perry and Bill Valdez on A Special Edition of The Business of Government Hour – Leadership Insights.

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What keeps the government from being as effective as it can be (or should be)? How can performance management systems help government perform better? What more needs to be done? Join host Michael Keegan as he explores these questions and more with Prof. Praja Trivedi, author of Performance Management in Government: A Primer for Leaders.

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How is the U.S. federal government leveraging data as a strategic asset? How is the federal government building the infrastructure for evidence-based policymaking? What does the future hold for the federal data and statistical communities? Join host Michael Keegan as he explores these questions and more with Nancy Potok, Chief Statistician of the U.S. within the Office of Management and Budget (OMB).

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What will government be in 2040? How will it operate? The IBM Center for The Business of Government convened a panel discussion envisioning government operations 20 years into the future. Join host Michael Keegan for a Special Edition of The Business of Government Hour as he explores the vision of government in 2040 and beyond.

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Bill_Valdez_230What is the Senior Executives Association? How does it seek to build a leadership pipeline for U.S. federal agencies? Join host Michael Keegan from the 2019 ASPA Annual Conference as he explores these questions and more with Bill Valdez, President, Senior Executives Association.

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Leadership stories are at the core of The Business of Government Hour. Join host Michael Keegan in the second of a 2 part series exploring the leadership stories and public service of nine government leaders encompassing a wide range of disciplines, a diverse set of experiences, and a vast span of geographies. This edition introduces 5 government executives leading missions and programs that include government-wide acquisition, science and technology, commerce, children and family services, and innovation.

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What are some of the key challenges in performance management today? How are other government’s around the work using performance management? What are some of the key international trends in government performance management? Join host Michael Keegan as he explores these and other questions with John Kamensky, Senior Fellow at The IBM Center for The Business of Government.

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Leadership stories are at the core of The Business of Government Hour. Join host Michael Keegan in the first of a 2 part series exploring the leadership stories and public service of government leaders encompassing a wide range of disciplines, a diverse set of experiences, and a vast span of geographies. This edition introduces to 4 government executives leading missions and programs that include military health, government-wide acquisition, technology and innovation, and environmental protection.

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Special Edition of The Business of Government Hour Leaders Speak on Collaborative Governance. Traditional hierarchical models of governing are increasingly being supplemented with a collaborative network model. Join host Michael Keegan as he explores the use of collaboration in government with a host of government and thought leaders.

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What are U.S. General Services Administration’s key strategic priorities? How is GSA making government more effective and efficient? What is GSA doing to promote smarter management, buying, and use of technology across the federal government? Join host Michael Keegan as he explores these questions and more with Emily Murphy, Administrator, U.S. General Services Administration.

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Performance management initiatives over the past two decades helped shift the conversation within and across U.S. government agencies—from a focus on measuring program activities and outputs to a focus on achieving mission outcomes. Join host Michael Keegan next week for a Special Edition of The Business of Government Hour exploring the evolution of Performance Management in Government.

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Join us for a Special Edition of The Business of Government Magazine – A Year in Review with host Michael Keegan as he explores key trends in government management and highlights insights from a host of government executives who are changing the way government does business.

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Transforming Government Through Technology with Dan Chenok and Haynes Cooney. How can technology transform the way government does business? How can the federal government reduce costs and improve services by adapting private sector cost reduction strategies and technologies? What are those specific cost reduction strategies? Join us as we explore these questions and more.

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What is Data-Driven Design? What are some of the key challenges in this area? How are Data-Driven Design models being used in government? Join us as we explore these questions with Mark Fuge, Assistant Professor in the Department of Mechanical Engineering, at the University of Maryland.

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What is the current state of government innovation offices? What should be considered when deciding to build an effective innovation office? What success factors go into building and sustaining innovation offices? How can you measure the success and identifying failures? Join Michael Keegan as he explores these questions and more with Rachel Burstein and Alissa Black, authors of the IBM Center report A Guide for Making Innovation Offices Work.

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President Obama appointed Kshemendra Paul as the Program Manager for the Information Sharing Environment (PM-ISE), and Mr. Paul assumed the position on July 6, 2010. The Program Manager has government-wide authority to plan, oversee the build-out, and manage use of the ISE. The Program Manager also co-chairs the White House’s Information Sharing and Access Inter-agency Policy Committee (ISA-IPC).

Mr. Paul is a recognized leader across the public sector championing best practices for information sharing and access. He brings a wealth of experience in developing and implementing government- wide information technology systems, standards, and architectures, as well as working with State and local officials on information sharing standards and architecture.

Prior to his appointment, Mr. Paul served as the Federal Chief Architect in the Office of Management and Budget (OMB) where he led Federal enterprise architecture (FEA) activities and chaired committees responsible for leading initiatives such as inter-operability across networks and databases used by front-line law enforcement, homeland security, military, intelligence, and foreign affairs personnel nationwide. Mr. Paul also led several successful Presidential directed government- wide initiatives that promoted innovation and transparency within the government including Data.gov, the Federal migration to IPv6, and start-up work for Recovery.gov.

Mr. Paul began his work in the Federal government at the Department of Justice (DOJ) in 2005 where he served as Chief Architect. While at DOJ, he led delivery and initial adoption of the National Information Exchange Model (NIEM) across the national public safety, law enforcement, and homeland security sectors – an effort that has been highlighted as a critical component of the ISE’s success. In this role he led efforts around data standards and inter-operability across Federal, State, local, tribal, and private sector stakeholders.

He has been recognized by his peers for his work with NIEM and his work with cross-government leadership helping agencies improve performance through the use of information – by Federal Computer Week as one of the Federal 100 in 2009 and 2006; with the Justice Management Division Collaboration Award in 2007; by Computer World as one of the Premier 100 in 2008; and with the 2010 Excellence in Enterprise Architect (EA) Award for Individual Leadership in EA Practice, Promotion, and Professionalization.

Before joining the Federal Government, Mr. Paul was Group Architect and Product Manager with the Financial Industry Regulatory Authority (previously NASD). Earlier in his career he worked in a variety of technology product and service companies in entrepreneurial, technology development and management, and leadership roles.

Mr. Paul received his M.S.E.E. (1987), B.S.E.E (honors, 1984), and B.S. (Mathematics, 1984) from the University of Maryland, College Park.

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Exploring ideas to improve government effectiveness. We profile three recent Center reports with authors Dr. David Wyld on Cloud Computing in Government, Dr. Vicki Grant on Process Improvement in Social Service Delivery, and Prof. Sukumar Ganapati on the use of GIS in engaging citizens.

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Thomas Davenport, President’s Chair in Information Technology and Management at Babson College, discusses how Analytics can assist Government Agencies

Thomas Davenport, President’s Chair in Information Technology and Management at Babson College, discusses Implementing Analytics in Government Sector