Transforming the Business of Government: Insights on Resiliency, Innovation, and Performance
February 19, 2024
How can we find value in the unexpected? What can we do to be more resilient? How can we leverage innovation to improve government performance? Join Michael Keegan on a Special Edition of The Business of Government Hour as he explores these questions and more celebrating the 25th anniversary of the IBM Center for The Business of Government.
Leading the Defense Logistics Agency: A Conversation with Vice Admiral Michelle Skubic, Director, DLA
June 19, 2023
What are the strategic priorities for the Defense Logistics Agency (DLA)? How is DLA modernizing acquisition and supply chain management? What is DLA doing to expand industry engagement and foster innovation while maximizing value? Join host Michael Keegan as he explores these questions and more with Vice Admiral Michelle Skubic, Director, Defense Logistics Agency (DLA) on The Business of Government Hour.
Reflections on Public Service – A Special Edition of The Business of Government Hour with Mike Brown, former Director, Defense Innovation Unit
October 24, 2022
What was it like to lead the Defense Innovation Unit? How had DIU transformed the way the U.S. Department of Defense fields commercial technology? What does the future hold for innovation at DoD? Join Michael Keegan as he explores these questions and more on former government executive Mike Brown on a Special Edition of The Business of Government Hour.
Dr. Ben Bensaou, Author of Built to Innovate — part of the leading through uncertain times series
March 28, 2022
What are the key processes of innovating? Can innovating be taught & enhanced by continued practice? What are the core traits of an organization this is built to innovate? How can government executives innovate and find new ways to lead? Join host Michael Keegan as he explores these questions with Dr. Ben Bensaou, Author of Built to Innovate — part of the leading through uncertain times series.
How does the Defense Innovation Unit (DIU) execute on its critical mission? What is it doing to attract innovative businesses and startups to help solve high-impact national security issues? What emerging technologies offer the most promise to securing the nation? Join host Michael Keegan as he explores these questions and more with Michael Brown, Director, Defense Innovation Units (DIU), U.S. Department of Defense.
Sonny Bhagowalia, Assistant Commissioner & Chief Information Officer, U.S. Customs and Border Protection
February 14, 2022
What is the IT strategy for the U.S. Customs and Border Protection (CBP)? How is CBP working to modernize its IT infrastructure? How is it using technology and innovation to change the way it does business? Join host Michael Keegan as he explores these questions and more with Sonny Bhagowalia, Assistant Commissioner & Chief Information Officer, U.S. Customs and Border Protection.
Taka Ariga, Chief Data Scientist and Director of the Innovation Lab and Steve Sanford, Managing Director, Strategic Planning and External Liaison, GAO
November 8, 2021
Artificial Intelligence is widely used, but how do we know it’s working appropriately? What prompted the Government Accountability Office (GAO) to develop an AI Accountability Framework? What are the core principles of this framework? Join host Michael J. Keegan as he explores these questions and more with Taka Ariga, Chief Data Scientist and Director of the Innovation Lab at GAO and Steve Sanford, Managing Director, Strategic Planning and External Liaison at GAO.
How has the management landscape of the federal government changed over the last 30 years? What lessons can be learned from the past to inform future strategies? Join host Michael Keegan next week for a Special Edition of The Business of Government Hour highlighting some of the most significant management efforts that have transformed how government does business.
Stacie Whisonant, Innovation & Strategy Team Leader, Office of Federal Student Aid, Department of Education
May 3, 2021
In preparation for battle with the $1.6 trillion national student debt crisis, Stacie spent 17 years in the financial services industry utilizing her SEC license to manage mortgages, structured settlements, and annuities for both specialty finance companies and the world’s largest international banking and financial services organization—HSBC. Stacie is also a military veteran, having served eight years as a United States Army Reservist. She holds a Bachelor of Arts in Business Administration and Management from Longwood University.
Stacie joined the Office of Federal Student Aid (FSA) in 2018 as the NextGen Innovation Team Leader, and she immediately set to work creating a hub for federal employees to incubate solutions that address the nation’s growing student loan figure. The FSA IDEA Lab is positioned to Innovate, Design, Execute, and Award from within the agency with lasting impact on higher education funding.
Channeling her drive to further explore partnerships between the private and public sectors to achieve scaled outcomes more efficiently, Stacie earned a certificate in Social Impact Partnership Design from Georgetown University.
A Conversation with Author Jeremy Gutsche to explore his book Create the Future: Tactics for Disruptive Thinking
October 5, 2020
What are the seven traps of path dependency? How do you think disruptively and create real innovation and change? Join host Michael as he explores these questions with Jeremy Gutsche author of Create the Future: Tactics for Disruptive Thinking on the next edition of the Leading Through Uncertain Times series.
What is the DHS’s procurement strategy? How is DHS innovating its procurement function? What are the key procurement and acquisition challenges facing DHS today? How is DHS improving the operational performance of its procurement function? Join host Michael Keegan as he explores these questions and more with Soraya Correa, Chief Procurement Officer, U.S. Department of Homeland Security.
A Conversation with Leaders – Part One
March 30, 2020
Join host Michael Keegan in the first of a two part series exploring the leadership stories and public service of nine government leaders. This edition introduces four government executives leading missions and programs that include compensating the sick and injured from the 9/11 terrorist attacks, providing development and humanitarian assistance, facilitating government-wide acquisition, technology and innovation, and ensuring the statistical integrity of government data.
What is the IT strategy for WMATA? How is it using technology and innovation to enhance its customers experience and improve its operations? Join host Michael Keegan as he explores these questions and more with AL Short, Chief Information Officer, at the Washington Metropolitan Area Transit Authority (WMATA).
Dr. Louie Uccellini, Director, National Weather Service
September 2, 2019
How does the National Weather Service keep Americans safe by predicting extreme weather events earlier and with more accuracy? What are its strategic priorities? How is the National Weather Service using technology and innovation to meet its mission? Join host Michael Keegan as he explores these questions and more with Dr. Louie Uccellini, Assistant Administrator for Weather Services at the National Oceanic and Atmospheric Administration and Director of the National Weather Service.
Leadership stories are at the core of The Business of Government Hour. Join host Michael Keegan in the second of a 2 part series exploring the leadership stories and public service of nine government leaders encompassing a wide range of disciplines, a diverse set of experiences, and a vast span of geographies. This edition introduces 5 government executives leading missions and programs that include government-wide acquisition, science and technology, commerce, children and family services, and innovation.
Leadership stories are at the core of The Business of Government Hour. Join host Michael Keegan in the first of a 2 part series exploring the leadership stories and public service of government leaders encompassing a wide range of disciplines, a diverse set of experiences, and a vast span of geographies. This edition introduces to 4 government executives leading missions and programs that include military health, government-wide acquisition, technology and innovation, and environmental protection.
Josh Mandel, Treasurer, State of Ohio
January 7, 2019
Join host Michael Keegan as he welcomes outgoing two-term Ohio Treasurer Josh Mandel to reflect on his public service career and his pursuit of innovative initiatives around financial transparency, leveraging technological advances such as cryptocurrency and blockchain, and enhancing how his office does business.
John Wagner, Deputy Executive Assistant Commissioner, Office of Field Operations, U.S. Customs and Border Protection
August 13, 2018
How is the mission of the U.S. Customs and Border Protection’s Office of Field Operations?What are CBP’s key strategic priorities? How is CBP pursuing innovative security strategies? Join host Michael Keegan next week as he explores these questions and more with John Wagner, Deputy Executive Assistant Commissioner, Office of Field Operations, U.S. Customs and Border Protection. That next week on The Business of Government Hour.
Zvika Krieger, Representative to Silicon Valley and Senior Advisor for Technology and Innovation at the U.S. Department of State
January 30, 2017
How is the US Department of State collaborating with Silicon Valley? What is State doing to be more innovative? How is the Department of State leveraging design thinking to more effectively meet its mission? Join host Michael Keegan as he explores these questions and more with Zvika Krieger, Representative to Silicon Valley and Senior Advisor for Technology and Innovation at the U.S. Department of State.
Leadership in Action – The Business of Government Magazine
September 12, 2016
This edition of the Business of Government magazine highlights strong leaders with the right talent who are charged with executing the business of government. Join host Michael Keegan as he tells the stories of such leaders as Anne Rung, Admiral Paul Zukunft, Dr. Reggie Brothers, Dr. David Bray, and LaVerne Council, outlines their collective challenges, illustrates their respective successes, shares the lessons they have learned – and ultimately, explore how best to help these leaders be effective.
Making Open Innovation Ecosystems Work: Case Studies in Healthcare
January 11, 2016
What is open innovation and how can government leaders use it to find new ways to improve services? What are the best ways to capitalize on open innovation? Join host Michael Keegan and he explores these questions and more with Donald Wynn and Renee Pratt authors Making Open Innovation Ecosystems Work: Case Studies in Healthcare.
Global Leaders Series with Johannes Kopf
June 1, 2015
What factors contribute to Austria’s low rates of unemployment? How does Austria’s “dual educational system” factor into it? What is the Austrian Public Employment Service doing to enhance the way it does business? What can we learned from innovations being pursued in Austria? Join Michael Keegan for the inaugural global conversations with leaders series as he explores these questions and more with Dr. Johannes Kopf, managing director, Austrian Public Employment Service.
Conversation with Authors Series with Satish Nambisan on “Engaging Citizens in Co-Creation in Public Services”
January 5, 2015
Is the emerging vision of government as a platform too farfetched and unrealistic? Or does it portend a new era of citizen engagement in public service innovation? What are the distinct roles for citizens in public service co-creation and problem-solving? Are there strategies for creating an environment for co-creation? Join host Michael Keegan as he explores these questions with the Satish Nambisan, co-author of “Engaging Citizens in Co-Creation in Public Services.”
Conversations with Authors Series with Rachel Burstein and Alissa Black on Making Innovation Offices Work
December 15, 2014
What is the current state of government innovation offices? What should be considered when deciding to build an effective innovation office? What success factors go into building and sustaining innovation offices? How can you measure the success and identifying failures? Join Michael Keegan as he explores these questions and more with Rachel Burstein and Alissa Black, authors of the IBM Center report A Guide for Making Innovation Offices Work.
Conversations with Authors Series with Prof. Sandford Borins on The Persistence of Innovation in Government.
November 10, 2014
What does the landscape of public sector innovation look like and what does this mean for innovators and those who study their efforts? How do awards programs promote innovation efforts? How can a climate for innovation be created in public organizations? Join host Michael Keegan as he explores these questions with Prof. Sandford Borins, author of the IBM Center report, The Persistence of Innovation in Government.
What is transformational leadership? How have government leaders successfully led transformational change? When should government leaders consider undertaking transformation initiatives? These questions will be explored with Bob Reisner, author of the recent IBM Center report, A Leader’s Guide to Transformation: Developing a Playbook for Successful Change Initiatives.
Robert A. F. Reisner is the President of Transformation Strategy Inc., a boutique strategy consulting firm that works with global firms and specialists in multiple disciplines to fashion creative solutions for clients in the public and private sectors. He is the author of “When a Turnaround Stalls” in the Harvard Business Review (February 2002) and numerous technical papers on issues ranging from strategic planning to innovation to institutional transformation.
Dr. Ines Triay Assistant Secretary for Environmental Management Department of Energy, discusses innovative tools and solutions to optimize waste management and safety culture
Alec Ross, Senior Advisor for Innovation, discusses State Department’s Innovations
Alec Ross, Department of State, discusses Management Issues surrounding State Department’s Innovations
January 5, 2010
Alec Ross, Senior Advisor for Innovation, discusses management issues surrounding State Department’s Innovations
Alec Ross, Department of State, discusses the future focuses for Innovations
Alec Ross, Department of State, discusses Innovation
January 5, 2010
Alec Ross, Senior Advisor for Innovation, discusses his role within State
The Business of Government Hour 