Why do so many great ideas fail to scale? What separates organizations that innovate once from those that innovate continuously? And what can government leaders learn about building partnerships that turn bold ideas into real results? Join me, Michael J. Keegan, for a conversation exploring insights from the book Genius at Scale: How Great Leaders Drive Innovation at Scale.
What does it take to run the most operationally complex department in the federal government? Securing borders. Responding to disasters. Protecting critical infrastructure. At the Department of Homeland Security, keeping those missions running takes focused management. Join host Michael J. Keegan as he discusses these topics and more with Troy Edgar, Deputy Secretary of Homeland Security.
What does it take to modernize a public benefits system that millions of people rely? How do government leaders improve customer experience, strengthen trust, protect sensitive data, and replace legacy systems? And how can technology help a large public agency become more responsive, more resilient, and more human-centered? Join host Michael J. Keegan as he explores these questions and more with my special guest Ajit Girn, Chief Information Officer of the California Employment Development Department next week on The Business of Government Hour.
Results Driven Government: A Conversation on How Government Leaders Can Make Improvement Stick
June 8, 2026
Why do performance improvements often vanish when leadership changes? What separates activity from results? And how can government leaders build systems that make improvement stick? Join host Michael J. Keegan as he speaks with John M. Bernard, author of Government That Works and founder of America’s Pulse.
Shaping How We Lead: A Conversation with Dr. Masud Husain author of Our Brains, Our Selves
June 1, 2026
What makes us who we are? How do memory, motivation, empathy, judgment, and our sense of belonging shape the way we lead, make decisions, and connect with others? And what happens when those essential cognitive functions begin to change? Join host Michael J. Keegan as he explores these questions and more with Dr. Masud Husain author of Our Brains, Our Selves: What a Neurologist’s Patients Taught Him About the Brain.
Governing Pandora: Leadership, Trust, and Risk in the Age of Exponential Technology with Andrea Bonime-Blanc
May 25, 2026
What does leadership require when technology is advancing faster than institutions can adapt? How can government, business, and society capture the promise of generative AI while confronting its risks? And what does it take to build trust, resilience, and responsible governance in an era of exponential change? Join host Michael J. Keegan as he explores these questions with Andrea Bonime-Blanc, author of Governing Pandora: Leading in the Age of Generative AI and Exponential Technology.
LEADERSHIP LESSONS ON NAVIGATING DISRUPTION: A CONVERSATION WITH TERENCE MAURI AND PROF. SCOTT D. ANTHONY
May 22, 2026
Join host Michael Keegan as he outlines critical insights on leadership, disruption, and transformation. He brings together two remarkable thought leaders who offer strategies on how to navigate uncertainty, embrace change, and drive transformation in an era where disruption is accelerating. From his interviews with Terence Mauri and Scott Anthony, he explores the mindsets, strategies, and courage required to lead in the unknown.
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Leading in Chaos: Rethinking Leadership for an Uncertain World with Nicholas Janni and Amy Elizabeth Fox
May 18, 2026
What does a new model of leadership look like in this moment? How do leaders stay grounded when the environment is anything but? What does it take to move from trying to control outcomes to creating the conditions for something new to emerge? Join host Michael J. Keegan as he explores these questions and more with Nicholas Janni and Amy Elizabeth Fox, co-authors of Leading in Chaos: A Clarion Call To A New Future From Two Pioneers In Leadership Development And Transformational Change.
What does it take to bring artificial intelligence into state child welfare systems? How do you modernize legacy systems…without losing the human judgment at the heart of child welfare? And what happens when you combine data, product thinking, and human-centered design to rethink how government delivers services? Join host Michael J. Keegan and his guest Steven Hintze, Chief Data and Product Officer at the Arizona Department of Child Safety.
What if the biggest leadership challenge today isn’t strategy, talent, or even technology? What if it’s uncertainty. Why are traditional leadership models breaking down? What is the difference between leading with authority and leading with trust? Why, in today’s environment, is leadership less about control and more about courage. Join host Michael J.Keegan as he explores these questions and more with Pete Behrens, author of Into the Fog: Leadership Stories from the Edge of Uncertainty.
Transforming the U.S. Department of Veterans Affairs: A Conversation with Dr. Paul Lawrence, Deputy Secretary of VA
April 20, 2026
What does it take to lead one of the largest and most complex service organizations in the federal government? What are the VA’s most urgent priorities? How is VA reducing its claims backlog? What will it take to get electronic health record modernization right? Join host Michael J. Keegan as he explores these questions and more with Dr. Paul Lawrence, Deputy Secretary at the U.S. Department of Veterans Affairs.
Reforming the Human Services Safety Net: A Conversation with Clarence Carter, Commissioner, Tennessee Department of Human Services
April 13, 2026
What would it take to redesign it for outcomes, not just compliance? How is Tennessee leveraging data, digital tools, and emerging technologies like AI to transform the delivery of human services? What can we learn from the new book, Our Net Has Holes In It? Join host Michael J. Keegan as he explores these questions and more with Clarence Carter, Commissioner, Tennessee Department of Human Services and author of Our Net Has Holes In It.
How do great leaders drive innovation at scale? What are the ABCs of leading innovation? How can government executives navigate AI governance, interagency modernization, and cross-sector partnerships? Join host Michael J. Keegan as he explores these questions and more with Jason Wild, co-author of the book Genius at Scale: How Great Leaders Drive Innovation at Scale.
What are the strategic priorities the U.S. Office of Personnel Management (OPM)? How is OPM working to modernize the U.S. federal HR systems? What is it doing to streamline hiring, shift to a skills-based talent management, and what will it take to build the workforce of the future? Join host Michael J. Keegan as he explores these questions and more with Scott Kupor, Director of the U.S. Office of Personnel Management (OPM).
The Science of Leadership: Nine Ways to Expand Your Impact – A Conversation with Margaret Moore
March 2, 2026
What is the “science of leadership”? Why is it important to distinguish between self-oriented, other-oriented, and system-oriented leadership? How should leaders navigate modern challenges such as the rise of AI or economic uncertainty? Join host Michael J. Keegan as he explores these questions and more with Margaret Moore, co-author of THE SCIENCE OF LEADERSHIP: Nine Ways to Expand Your Impact.
Leading in the Age of Generative AI and Exponential Technology: A Conversation with Andrea Bonime-Blanc
February 23, 2026
How do we govern in a world where technology is no longer evolving in steps… but exploding exponentially? How do we harness their upside while managing their risks? How do we lead in a world where innovation moves at the speed of light, but trust and institutions move more slowly? Join host Michael J. Keegan as he explores these questions and more with Andrea Bonime-Blanc, author of “Governing Pandora: Leading in the Age of Generative AI and Exponential Technology”.
EMBEDDING STRATEGIC FORESIGHT INTO STRATEGIC PLANNING: A CONVERSATION WITH PROFESSOR BERT GEORGE
February 16, 2026
What exactly is strategic foresight? And how can it be effectively integrated into planning and management to help organizations think, act, and learn more strategically? Join host Michael J. Keegan as he explores these questions and more with Prof. Bert George, author of the IBM Center report Embedding Strategic Foresight into Strategic Planning and Management: International Recommendations – sharing global insights on building sustainable foresight practices that shape the future of government.
Leveraging AI in Local Government: A Conversation with Micah Gaudet, Deputy City Manager, City of Maricopa, Arizona
February 9, 2026
What does an “AI-ready culture” look like in city government? What are the common cultural barriers to AI adoption? How does AI create efficiencies in city operations? How should local government leaders evaluate AI vendors and their promises? How do you ensure accountability when AI systems are involved in public safety or other critical city services? Join host Michael J. Keegan as he explores these questions and more with Micah Gaudet, Deputy City Manager, City of Maricopa, Arizona and a nationally recognized voice on applied AI in local government next week on The Business of Government Hour.
What are the most common misconceptions about disruption, and why does getting the definition right matter for government leaders? How can leaders distinguish between genuine failures and innovations that are simply ahead of their time? What are the societal downsides of disruption that leaders need to actively manage. Join host Michael J. Keegan as he explores these questions and more with Prof. Scott D. Anthony, author of Epic Disruptions: 11 Innovations That Shaped Our Modern World on The Business of Government Hour.
Government That Works: A Conversation with John M. Bernard
January 26, 2026
What if the real question isn’t whether government is working hard—but whether it is actually improving people’s lives? How can leaders move their organizations toward sustained improvement? Why are results-driven reforms are so fragile—and what makes them endure? Join host Michael J. Keegan as he explores these questions and more with John M. Bernard, author of Government That Works: The Results Revolution in the States and founder of America’s Pulse.
Reimagining Government: Achieving the Promise of AI with Faisal Hoque and Erik Nelson
January 19, 2026
What does an AI-enabled government look like? How is AI already transforming government operations today? How should government agencies measure real progress, and when is rapid leapfrogging beneficial vs. risky? Join host Michael J. Keegan as he explores these questions with Faisal Hoque and Erik Nelson co-authors with Tom Davenport of Reimagining Government: Achieving the Promise of AI on a Special Edition of The Business of Government Hour.
Reflections on Public Service with Gene Dodaro, former Comptroller General of the U.S.
January 12, 2026
Gene Dodaro joins host Michael J. Keegan on The Business of Government Hour for a conversation reflecting on his public service journey, the accomplishments that shaped GAO’s modern identity, and the challenges that lie ahead for the US federal government. He offers insights on the persistent vulnerabilities still facing government, the importance of public sector leadership, and advice he has for his successor and the next generation of public servants.
What are the key qualities of an effective leader? What does it mean to lead in difficult and uncertain times? Join host Michael Keegan as he explores these questions and more with a select group of recognized thought leaders: Jacqueline Carter, Michael Canic, Chester Elton, and Bob Rosen.
THE COLLECTIVE EDGE: A CONVERSATION WITH PROF. COLIN FISHER
December 29, 2025
What are group dynamics—and why do they matter for leaders? How can understanding them help build stronger, more effective teams? And what are the practical strategies leaders can use to unlock the full potential of their groups? Join host Michael J. Keegan as I he explores these questions and more with, Colin M. Fisher author of The Collective Edge: Unlocking the Secret Power of Groups. Tune in for insights on how leaders can harness group dynamics to foster collaboration, creativity, and high performance—only on The Business of Government Hour.
TRANSFORMING TRANSPORTATION WITH A FOCUS ON SAFETY AND INNOVATION: A CONVERSATION WITH STEVE BRADBURY, DEPUTY SECRETARY, U.S. DEPARTMENT OF TRANSPORTATION
December 22, 2025
What are the key strategic priorities for the U.S. Department of Transportation (DOT)? How is DOT putting safety and modernization first across all modes of transportation from road to Air Traffic Control? What does the future hold for the U.S. Department of Transportation? Join host Michael J. Keegan as he explores these questions and more with Steven Bradbury Deputy Secretary, U.S. Department of Transportation.
HARNESSING THE STRENGTHS OF BOTH HUMAN LEADERS AND AI SYSTEMS: A CONVERSATION WITH DR. SHANDA GORE
December 15, 2025
What is the The PinLeader Path? How can the frameworks in The PinLeader Path help leaders communicate their vision and build trust across these groups? What strategies can government agencies use to identify and nurture future leaders. Join host Michael J. Keegan as he explores these questions and more with Dr. Shanda Gore author The PinLeader Path Identify, Engage, and Develop Effective Human and AI Leadership for Your Organizational Culture.
Reflections on Public Service: A Conversation with David Lebryk
December 8, 2025
What leadership lessons can be gained from 33 years of federal services? What are the biggest barriers to building a more citizen-centric federal government? What must we do to better prepare future public leaders—both political and career—for the complexity of governing? Join host Michael J. Keegan as he explores these questions and more with Dave Lebryk, the former Fiscal Assistant Secretary of the U.S. Department of the Treasury on this special edition of The Business of Government Hour — Reflections on Public Service.
Regional Focus and National Impact: Champion Excellence in State Government with David Adkins
December 1, 2025
What is the mission of the Council of State Governments? How does this organization champion excellence in state government? And What are some of its flagship programs and initiatives? Join hosted host Michael J. Keegan as he explores these questions and more with David Adkins, Executive Director, Council of State Governments on this Special Edition of The Business of Government Hour – The National Academy of Public Administration – National Conference Series.
What is the mission of the Government Finance Officers Association (GFOA) of the US & Canada? How does it contribute to improved government finance and management? What are some of GFOA’s flagship programs and initiatives? Join hosted host Michael J. Keegan as he explores these questions and more with Chris Morrill, Executive Director Government Finance Officers Association of the US & Canada on this Special Edition of The Business of Government Hour The National Academy of Public Administration – National Conference Series.
QUESTION TO LEARN: A CONVERSATION WITH JOE LALLEY
October 27, 2025
How does the “Question to Learn” challenge a fundamental assumption many hold—that they’re already asking good questions? How can curiosity transform your career, team, and organization? What role do questions—specifically questions to learn—play in driving innovation within bureaucratic systems? Join host Michael Keegan as he explores these questions and more with Joe Lalley, author Question to Learn.
AI AND PUBLIC ADMINISTRATION: EXPLORING PERSPECTIVES ON AI AND ITS IMPACT ON PUBLIC SERVICE DELIVERY
October 20, 2025
How can public administrators embrace the promise of AI and emerging tech as enablers without being dominated by them? Join host Michael J. Keegan as he explores this question and more with practitioners and academics on a Special Edition of The Business of Government Hour.
EPIC DISRUPTIONS: 11 INNOVATIONS THAT SHAPED OUR MODERN WORLD: A CONVERSATION WITH PROFESSOR SCOTT ANTHONY
October 13, 2025
What are the most common misconceptions about disruption, and why does getting the definition right matter for government leaders? How can leaders distinguish between genuine failures and innovations that are simply ahead of their time? What are the societal downsides of disruption that leaders need to actively manage. Join host Michael J. Keegan as he explores these questions and more with Prof. Scott D. Anthony, author of Epic Disruptions: 11 Innovations That Shaped Our Modern World on The Business of Government Hour.
INSIGHTS ON LEADERSHIP, MINDSET, AND THRIVING ON DISRUPTION
October 6, 2025
How can the U.S. federal government rebuild its digital capabilities and truly transform how government does business? What is the difference between learning while doing and learning by doing? How can government agencies become more adaptive and thrive on disruption. Join host Michael Keegan as he explores these questions and more with thought leaders interviewed this year on The Business of Government Hour.
How is Generative AI (GenAI) altering how we work? What can federal agencies leaders do to strategically integrating GenAI into their workforce planning? How can GenAI serve as a collaborative partner, enhancing human capabilities and driving efficiency without displacing the critical human judgment? Join host Michael J. Keegan as he explores these questions and more with Professor William Resh from the Andrew Young School of Policy Studies, Georgia State University and author of the IBM Center report GenAI and the Future of Government Work.
DEVELOPING STRATEGIC FORESIGHT SKILLS TO NAVIGATE UNCERTAINTY
September 22, 2025
How can strategic foresight sharpen decision-making when stakes are high? What common barriers prevent government organizations from adopting a foresight-driven approach to preparedness? What does true resiliency look like for a government organization? Join host Michael J. Keegan as he explores these questions and more with my guests, Donna Dupont, an award-winning designer and futurist in healthcare, public safety, defense, and security.
EXECUTING THE NATIONAL GEOSPATIAL INTELLIGENCE AGENCY’S MISSION: A CONVERSATION WITH REAR ADMIRAL MICHAEL L. BAKER
September 15, 2025
What is the mission of the National Geospatial Intelligence Agency? What are the key operational priorities for NGA? How is NGA delivering timely and actionable GEOINT to decision-makers? Join host Michael J. Keegan as he explores these questions and more with Rear Admiral Michael L. Baker Associate Director for Operations at the National Geospatial-Intelligence Agency on The Business of Government Hour.
What is conflict resilience? How can we find the skills to grow from disagreement. How can you handle disagreements and differences with integrity while finding a way to create strong, deep, and lasting relationships? Join host Michael Keegan as he explores these questions and more with Robert Bordone and Dr. Joel Salinas M.D. authors of Conflict Resilience: Negotiating Disagreement Without Giving Up or Giving In.
Tune in to The Business of Government Hour with host Michael J. Keegan as he dives into the transformative power of generative AI in the government sector! How is this cutting-edge technology already reshaping public services? What steps can agencies take to foster a culture of safe experimentation while managing risks? And how can they scale AI initiatives from pilot projects to enterprise-wide adoption? Join us for an insightful conversation with Professor Alex Richter from Victoria University of Wellington, New Zealand, author of the IBM Center report, Navigating Generative AI in Government.
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Join host Michael Keegan on The Business of Government Hour for an exclusive interview with Bill Tinston, Director of the Federal Electronic Health Record Modernization Office (FEHRM). Discover the FEHRM’s mission to implement a single, common Federal Electronic Health Record (EHR), how it tackles this ambitious goal, and the key challenges it faces in transforming healthcare delivery.
POWERING NATO’S MISSION THROUGH TECHNOLOGY: A CONVERSATION WITH MANFRED BOUDREAUX-DEHMER, CHIEF INFORMATION OFFICER AT NATO
July 28, 2025
Tune in to The Business of Government Hour this week for an exclusive interview with Manfred Boudreaux-Dehmer, NATO’s Chief Information Officer. Discover how NATO is shaping its IT strategy, leveraging cutting-edge technologies to boost operational effectiveness, and securing its tech infrastructure against modern threats. Join host Michael J. Keegan for a deep dive into the digital backbone of global defense.
From the State of GovTech 2025, a hallmark event hosted by CivStart, join host Michael J. Keegan as he shares insights and stories of a host of thought leaders, tech entrepreneurs and government executives. This episode is dedicated to telling the stories of local government leaders who in their own way are leveraging technology and innovation to change the way they govern and the way they deliver the mission of government.
This episode is dedicated to telling the stories of local government leaders who in their own way are leveraging technology and innovation to change the way they govern and the way they deliver the mission of government. Join host Michael J. Keegan from the State of GovTech 2025, a hallmark event hosted by CivStart, a premier hub for government technology innovation as he shares insights and stories of a host of thought leaders, tech entrepreneurs and government executives.
EXPLORING THE EVOLVING ECOSYSTEMS OF CIVTECH AND GOVTECH: CONVERSATIONS FROM THE STATE OF GOVTECH 2025
June 30, 2025
How are innovative startup solutions reshaping local government services? What drives the collaboration between startups, tech leaders, and public sector executives? Where is government technology headed next? Join host Michael J. Keegan for a special edition of The Business of Government Hour from the State of GovTech 2025 event hosted by CivStart.
There’s no question artificial intelligence (AI) is already reshaping the world as we know it — so how can we properly prepare ourselves for the unprecedented changes that lie ahead? What does it mean to be human in the age of AI? What are the OPEN and CARE frameworks, and how can they be applied to navigate the opportunities and dangers of AI? Can AI help us transcend some of the limitations of our humanity and evolve to become better versions of ourselves? Join host Michael J. Keegan as he explores these questions and more with Faisal Hoque, author of Transcend: Unlocking Humanity in the Age of AI.
What is the IT strategy for the State of Connecticut? How is the State of Connecticut securing its IT systems and infrastructure? What emerging technologies or trends will impact Connecticut’s IT landscape over the coming years? Join host Michael J. Keegan for a Special Edition of The Business of Government as he explores these questions and more with Mark Raymond, CIO, State of Connecticut.
What is the IT strategy for the State of Minnesota? How is the state leveraging emerging technologies? What major IT Initiatives being pursued? Join host Michael Keegan as he explores these questions and more with Tarek Tomes Chief Information Officer for the State of Minnesota.
ANTICIPATORY GOVERNANCE: EMERGING TRENDS AND DISRUPTIONS SHAPING THE FUTURE OF GOVERNANCE
May 19, 2025
What are Metaruptions? What is anticipatory governance and how can leaders navigate unpredictability with an anticipatory approach? How does storytelling shape the future? Join host Michael J. Keegan as he welcomes back noted futurist Roger Spitz, President of the Disruptive Futures Institute and author of the thought-provoking book Disrupt With Impact on a Special Edition of The Business of Government Hour – Leaders Speak Series.
Does technological progress make predicting the future easier? If we can’t predict the future, how can we prepare for it? Why are the human gifts of curiosity and creativity more powerful tools to preparing for the future than submitting to false forecasts that disguise uncertainty as perfect and knowable data? Join host Michael Keegan as he explores these questions on The Business of Government Hour.
EXPLORING DESIGN THINKING IN A MILITARY CONTEXT: A SPECIAL EDITION OF THE BUSINESS OF GOVERNMENT HOUR
May 5, 2025
How can we redesign military decision-making for the 21st Century? What are the most effective ways to adhere to military protocols while pushing transformative innovation? Join host Michael Keegan as he explores these questions and more next week on The Business of Government Hour.
HOW TO BLEND TEACHING, COACHING, AND MENTORING – A ROADMAP TO TRANSFORMING YOUR WORKPLACE WITH DR. JOE PEREZ
April 28, 2025
How do teaching, coaching, and mentoring differ? How can leaders ensure that mentoring is a two-way street? What can leaders do to navigate the challenges of digital transformation, especially in areas like data visualization and business intelligence? Join host Michael J. Keegan as he explores these questions and more with Dr. Joe Perez author of The Madness Behind the Method: Teaching, Coaching, Mentoring.
How can public administrators embrace the promise of AI and emerging tech as enablers without being dominated by them? Join host Michael J. Keegan for the ASPA Conference Series – A Special Edition of The Business of Government Hour with Dr. Sukumar Ganapati, Florida International University exploring how emerging tech can strengthen trust in government services and Prof. Wendy Chen, Texas Tech University, examining strategies for AI Governance next week on The Business of Government Hour.
EMBRACING EMERGING TECH TO SERVE THE PUBLIC: THE ASPA CONFERENCE SERIES 2025 WITH PROF ALAN SHARK AND DR. RUDY DE LEON DINGLAS
April 14, 2025
How can public administrators embrace the promise of AI and emerging tech as enablers without being dominated by them? Join host Michael J. Keegan for the ASPA Conference Series – A Special Edition of The Business of Government Hour with Prof. Alan Shark, School of Policy and Government at George Mason University and Dr. Rudy de Leon Dinglas, Chief of Staff, Bloomberg Center for Government Excellence, John Hopkins University.
DEVELOPING STRATEGIC FORESIGHT SKILLS TO NAVIGATE UNCERTAINTY: A CONVERSATION WITH DONNA DUPONT
April 7, 2025
How can strategic foresight sharpen decision-making when stakes are high? What common barriers prevent government organizations from adopting a foresight-driven approach to preparedness? What does true resiliency look like for a government organization? Join host Michael J. Keegan as he explores these questions and more with my guests, Donna Dupont, an award-winning designer and futurist in healthcare, public safety, defense, and security.
Leveraging the 80/20 Rule to Become an Effectively Leader: A Conversation with Bill Canady
March 31, 2025
How can leaders cut through the noise and focus on the most impactful actions? What tools, frameworks, and insights can help leaders go from panic to profit and find success. What two types of thinking are necessary for building a new path forward? Join host Michael J. Keegan as he explores these questions and more with Bill Canady.
Mastering the Complexities of Strategic Leadership: A Conversation with Dr. John Hillen, author, The Strategy Dialogues
March 24, 2025
What is strategic thinking? How can leaders cultivate the right strategic mindset and leadership skills to elevate their organization? What can leaders do to reinvent themselves to ensure they grow with the success of their organization? Join host Michael J. Keegan as he explores these questions and more with Dr. John Hillen author of two very insightful books on leadership, What Happens Now? and his most recent work, The Strategy Dialogues.
What is conflict resilience? How can we find the skills to grow from disagreement. How can you handle disagreements and differences with integrity while finding a way to create strong, deep, and lasting relationships? Join host Michael Keegan as he explores these questions and more with Robert Bordone and Dr. Joel Salinas M.D. authors of Conflict Resilience: Negotiating Disagreement Without Giving Up or Giving In.
Scaling for Mission Delivery: Exploring Why Some Ideas fail while Others Change the World
March 10, 2025
How can government leaders scale change and meet their missions? Should policymakers move from evidence-based policy to policy-based evidence? Michael Keegan explores these questions and more in a Special Edition of The Business of Government Hour.
There’s no question artificial intelligence (AI) is already reshaping the world as we know it — so how can we properly prepare ourselves for the unprecedented changes that lie ahead? What does it mean to be human in the age of AI? What are the OPEN and CARE frameworks, and how can they be applied to navigate the opportunities and dangers of AI? Can AI help us transcend some of the limitations of our humanity and evolve to become better versions of ourselves? Join host Michael J. Keegan as he explores these questions and more with Faisal Hoque, author of Transcend: Unlocking Humanity in the Age of AI.
Transforming the Business of Government: Insights on Resiliency, Innovation, and Performance
February 24, 2025
How can we find value in the unexpected? What can we do to be more resilient? How can we leverage innovation to improve government performance? Join Michael Keegan on a Special Edition of The Business of Government Hour as he explores these questions and more celebrating the 25th anniversary of the IBM Center for The Business of Government.
Turning the Power of Mindset into Action: Drive Learning & High Performance With a Growth Mindset Culture
February 17, 2025
What is the performance paradox? What is the difference between learning while doing and learning by doing? How can overcoming the performance paradox make government executives more effective? Join host Michael Keegan as he explores these questions and more with Eduardo Briceno, author of the new book THE PERFORMANCE PARADOX: Turning the Power of Mindset into Action on a Special Edition of The Business of Government Hour.
Exploring the Application and Use of Extended Reality: A Conversation with Annie Eaton author of THE EXTENDED REALITY BLUEPRINT
February 10, 2025
What is Extended Reality? How does it encompass Augmented Reality and Virtual Reality? How is the public sector and government services leveraging AR/VR technology? What does the future hold for Extended Reality? Join host Michael Keegan on a Special Conversation with Authors Edition as he explores these questions and more with Annie Eaton author of THE EXTENDED REALITY BLUEPRINT: Demystifying the AR/VR Production Process.
Leveraging the Upside of Disruption with Terence Mauri
February 3, 2025
How can leaders better handle this disruption? What skills and mindset do they need? How can we discern the upside to disruption and see it as a strategic advantage? Join host Michael J. Keegan as he explores these questions and more with Terence Mauri, author of THE UPSIDE OF DISRUPTION: THE PATH TO LEADING AND THRIVING IN THE UNKNOWN.
Join host Michael Keegan for a Special Edition of The Business of Government Hour – The National Academy of Public Administration FALL MEETING SERIES. This is the final conversations exploring the key challenges facing public management today with a focus on technology innovation and procurement strategies. Michael welcomes NAPA Fellow Laura Stanton, Assistant Commissioner, Federal Acquisition Service’s Office of Information Technology Category (ITC), U.S. General Services Administration (GSA).
NAPA Fall Meeting Conversation on Public Collaboration and East-West Relations with Suzanne Vares-Lum
January 20, 2025
Join host Michael Keegan for a Special Edition of The Business of Government Hour – The National Academy of Public Administration FALL MEETING SERIES. This is the fourth in a series of conversations exploring the key challenges facing public management today as well as ways to strengthen East-West relations. Michael welcomes NAPA Fellow Suzanne Vares-Lum and NAPA Fellow Francis Fukuyama on a Special Edition of The Business of Government Hour.
Exploring the Evolution of the Military Health System
January 13, 2025
How does the military health system (MHS) continue to evolve? How is it leveraging innovation and technology to transform how it delivers care? What does the future hold for the military health system? Join host Michael Keegan as he explores these questions and more on this week’s edition of The Business of Government Hour.
Fukuyama and DeSeve on Public Service and Agile Strategies – NAPA Fall Meeting Series
January 6, 2025
Join host Michael Keegan for a Special Edition of The Business of Government Hour – The National Academy of Public Administration FALL MEETING SERIES. This second in a series of conversations exploring the key challenges facing public management today and how an agile mindset is necessary to tackle these challenges. Michael welcomes noted public intellectual and NAPA Fellows Francis Fukuyama and Ed DeSeve on this Special Edition of The Business of Government Hour.
SPECIAL EDITION OF THE BUSINESS OF GOVERNMENT HOUR – INSIGHTS ON LEADERSHIP, MINDSET, AND THRIVING ON DISRUPTION
December 30, 2024
How can the U.S. federal government rebuild its digital capabilities and truly transform how government does business? What is the difference between learning while doing and learning by doing? How can government agencies become more adaptive and thrive on disruption. Join host Michael Keegan as he explores these questions and more with thought leaders interviewed this year on The Business of Government Hour.
DR. JEFF KARP, AUTHOR OF LIT – LIFE IGNITION TOOLS: USE NATURE’S PLAYBOOK TO ENERGIZE YOUR BRAIN, SPARK IDEAS, AND IGNITE ACTION
December 23, 2024
How can government leaders learn, connect, adapt, and draw energy from their experiences? What role does intention play in being a successful leader? How can Life Ignition Tools help leaders be more effective? Join host Michael Keegan on This Special Edition of The Business of Government Hour – Leading Through Uncertain Times with Dr. Jeff Karp, author, LIT – Use Nature’s Playbook to Energize Your Brain, Spark Ideas, and Ignite Action.
STRATEGIES AND INSIGHTS FOR LEADING THROUGH THE UNEXPECTED – THE NAPA FALL MEETING SERIES
December 16, 2024
Join host Michael Keegan for a Special Edition of The Business of Government Hour – The National Academy of Public Administration FALL MEETING SERIES. This first in a series of conversations focuses on leading through the unexpected and unanticipated. Michael welcomes NAPA Fellow Chris Mihm to discuss strategies for helping governments prepare for future shocks. He also speaks with Cristina Cabelle, Global Government leader at IBM Consulting on future trends in government.
LEADING THE NATIONAL ACADEMY OF PUBLIC ADMINISTRATION: A CONVERSATION WITH TERRY GERTON, PRESIDENT & CEO, NAPA
December 9, 2024
What is the mission of the National Academy of Public Administration? How does it help government address the most pressing public management challenges facing us today? What does the future hold for the future hold for the National Academy of Public Administration? Join host Michael Keegan as he explores these questions and more with Terry Gerton, President and CEO, National Academy of Public Administration.
DISRUPT WITH IMPACT: ACHIEVING SUCCESS IN AN UNPREDICTABLE WORLD
December 2, 2024
SECURING AMERICA’S FUTURE: A CONVERSATION WITH DAVE WALKER, AUTHOR OF AMERICA IN 2040: STILL A SUPERPOWER? A PATHWAY TO SUCCESS.
November 25, 2024
Will the United States remain a Superpower in 2040? What are the most significant challenges facing the U.S.? What key reforms are necessary to secure a better future for this country? Join host Michael Keegan as he explores these questions and more with Dave Walker, former Comptroller General of the US and author of America in 2040: Still a Superpower? A Pathway to Success.
EXPERTS IN GOVERNMENT: A CONVERSATION WITH PROF. DON KETTL
November 18, 2024
How do we balance the age-old battles between expertise and accountability in government? What is the role of experts in governance? Why have the challenges of bureaucratic capacity and control become far greater in the twenty-first century? Join host Michael Keegan as he explores these questions and more with Professor Don Kettl, author of EXPERTS IN GOVERNMENT: The Deep State from Caligula to Trump and Beyond on a Special Edition of The Business of Government Hour – Conversations with Authors.
TRANSFORMATIVE POTENTIAL OF DIGITAL DATA: A CONVERSATION WITH PROF. CRISTINA ALAIMO, CO-AUTHOR, DATA RULES: REINVENTING THE MARKET ECONOMY
November 4, 2024
How is data transforming how today’s organizations operate? What are the most critical components of effective data governance? What emerging technologies or trends should public sector leaders anticipate in a data-driven landscape? Join host Michael J. Keegan as he explores these questions and more with Cristina Alaimo co-author of Data Rules: Reinventing the Market Economy.
What is the IT strategy for the U.S. Air Force Research Laboratory? How is the U.S. Air Force Research Lab leveraging emerging technology to transform how it does IT? What data-driven approaches are being use to improve decision-making across technical, business, and operational domains? Join host Michael J. Keegan as he explores these questions and more with Alexis Bonnell, CIO and Director Digital Capabilities Directorate at the U.S. Air Force Research Laboratory.
Leveraging the Upside of Disruption with Terence Mauri
October 21, 2024
How can leaders better handle this disruption? What skills and mindset do they need? How can we discern the upside to disruption and see it as a strategic advantage? Join host Michael J. Keegan as he explores these questions and more with Terence Mauri, author of THE UPSIDE OF DISRUPTION: THE PATH TO LEADING AND THRIVING IN THE UNKNOWN.
PURSUING TRANSFORMATION AT THE U.S. SOCIAL SECURITY ADMINISTRATION
October 14, 2024
What is the technology strategy for the U.S. Social Security Administration (SSA)? How is emerging tech helping to drive transformation at SSA? What is SSA doing to transform the way it does business and meet its mission? Join host Michael Keegan as he explores these questions and more with guests Marcela Escobar-Alava, chief information officer at SSA and Betsy Beaumon, chief transformation officer at SSA on The Business of Government Hour.
LEADING THE U.S. INTERNAL REVENUE SERVICE (IRS): A CONVERSATION WITH DANNY WERFEL, COMMISSIONER, IRS
October 7, 2024
How is the Internal Revenue Service (IRS) transforming how it operates and does business? What is the IRS doing to advance its digital services and enhance customer experience? How is it modernizing the agency’s technology infrastructure? Join host Michael Keegan as he explores these questions and more with Danny Werfel, Commissioner, at the U.S. Internal Revenue Service on The Business of Government Hour.
EFFECTIVE PUBLIC IMPACT: A CONVERSATION WITH ADRIAN BROWN, EXECUTIVE DIRECTOR, THE CENTRE FOR PUBLIC IMPACT
September 30, 2024
How do you measure public impact? What strategies can governments use to rebuild trust and legitimacy? How can governments implement systems thinking to tackle multifaceted challenges? Join host Michael Keegan as he explores these questions and more with Adrian Brown, Executive Director, The Centre for Public Impact.
On the Information Technology Strategy at the U.S. Department of Justice: A Conversation with Melinda Rogers, chief information officer at DOJ
September 23, 2024
What is the IT strategy for the U.S. Department of Justice (DOJ)? How is the DOJ improving data governance and data sharing across the department? What is it doing to change the way it does IT? Join host Michael Keegan as he explores these questions and more with Melinda Rogers, Chief Information Officer, at the U.S. Department of Justice next week on The Business of Government Hour.
What is the mission of the U.S. General Services Administration’s Assisted Acquisition Services (AAS)? How does it work to meet the unique needs of the federal agencies it supports? How is it changing the way it does business? Join host Michael Keegan as he explores these questions and more with Corey Nickens, Client Executive for the Assisted Acquisition Services Innovation Business Unit within the Federal Acquisition Service at GSA.
Disrupt with Impact: Achieving Success in an Unpredictable World
September 9, 2024
How can we turn disruption into opportunity and transformation? What tools, frameworks, and insights can help leaders navigate the constancy of uncertainty? How can we unleash our disruptive thinking — building roadmaps to imagine, invent, and prototype the futures? Join host Michael Keegan as he explores these questions and more with, Roger Spitz, author of Disrupt With Impact: Achieve Business Success in an Unpredictable World.
Leading through Uncertain Times: A Conversation on Leadership, Resiliency, & Mindset
September 2, 2024
What are the key qualities of an effective leader? What does it mean to lead in uncertain times? Join host Michael Keegan as he explores these questions and more with Jacqueline Carter, Michael Canic, Chester Elton, and Bob Rosen.
What is the technology strategy for the U.S. Defense Intelligence Agency? How is it leveraging emerging technologies like AI and GenAI to meet its mission? What technology advances DIA’s decision advantage? Join host Michael J. Keegan as he explores these questions and more with Ramesh Menon, chief technology officer and chief artificial intelligence officer at the U.S. Defense Intelligence Agency. Also joining our conversation is Terry Halvorsen.
What is Extended Reality? How does it encompass Augmented Reality and Virtual Reality? How is the public sector and government services leveraging AR/VR technology? What does the future hold for Extended Reality? Join host Michael Keegan on a Special Conversation with Authors Edition as he explores these questions and more with Annie Eaton author of THE EXTENDED REALITY BLUEPRINT: Demystifying the AR/VR Production Process.
What is the U.S. Department of the Navy doing to field weapons, systems, and platforms that give it a technological edge over adversaries? How has the Navy’s acquisition strategy evolved in recent years to better meet the needs of modern warfare and technological advancements? What is the U.S. Navy doing to modernize its fleet assets and ensure sailors and marines have the resources they need to maintain high levels of operational readiness? Join host Michael Keegan as he explores these questions and more with Vice Admiral Frank Morley, Principal Military Deputy Assistant Secretary of the Navy for Research, Development and Acquisition.
Exploring Artificial Intelligence within the Military and Defense Context: Reflections on SPADE 2024
June 3, 2024
What is the current state of AI in Defense. What role does industry play in maturing its application and deployment? How can AI power Decision Advantage for the U.S. and its Allies? What can we learn from the SPADE Defense Conference 2024? Join host Michael J Keegan for a Special Edition of The Business of Government with Terry Halvorsen, former CIO at U.S Dept of Defense and senior executive with IBM.
How do we balance the age-old battles between expertise and accountability in government? What is the role of experts in governance? Why have the challenges of bureaucratic capacity and control become far greater in the twenty-first century? Join host Michael Keegan as he explores these questions and more with Professor Don Kettl, author of EXPERTS IN GOVERNMENT: The Deep State from Caligula to Trump and Beyond on a Special Edition of The Business of Government Hour – Conversations with Authors.
What is the technology strategy for the U.S. Defense Intelligence Agency? How is it leveraging emerging technologies like AI and GenAI to meet its mission? What technology advances DIA’s decision advantage? Join host Michael J. Keegan as he explores these questions and more with Ramesh Menon, chief technology officer and chief artificial intelligence officer at the U.S. Defense Intelligence Agency. Also joining our conversation is Terry Halvorsen.
What is the digital strategy for the Centers for Medicare & Medicaid Services? How does CMS use of Open Source software across the its enterprise? What does the future hold digital transformation at CMS? Join host Michael J. Keegan as he explores these questions and more with Andrea Fletcher, Chief Digital Strategy Officer and Director of the Digital Service at the Centers of Medicare and Medicaid Services.
What is the IT strategy for the International Trade Administration (ITA)? How is ITA modernizing and securing its technology infrastructure? What does the future hold for IT at the International Trade Administration? Join host Michael J Keegan as he explores these questions and more with guest Gerald Caron, Chief Information Officer at ITA within the U.S. Department of Commerce.
What is the mission of the DoD’s Chief Digital and Artificial Intelligence Office? What is the Tradewinds Marketplace? How do Tradewinds acquisitions differ from traditional acquisitions? What does the future for the Tradewinds Marketplace at DOD? Join host Michael J Keegan as he explores these questions and more with Bonnie Evangelista, acting deputy chief digital and artificial intelligence officer for acquisition withing DoD’s Chief Digital and Artificial Intelligence Office.
Special Edition of The Business of Government Hour – Insights on Leadership, Mindset, and Thriving on Disruption
April 22, 2024
How can the U.S. federal government rebuild its digital capabilities and truly transform how government does business? What is the difference between learning while doing and learning by doing? How can government agencies become more adaptive and thrive on disruption. Join host Michael Keegan as he explores these questions and more with thought leaders interviewed this year on The Business of Government Hour.
What is the customer experience (CX) strategy for the US Department of Veterans Affairs? How has VA increased its Trust Index? What is the VA doing to enhance its employee experience? Join host Michael J. Keegan as he explores these questions and more with John Boerstler Chief Veterans Experience Officer at VA.
How can government leaders learn, connect, adapt, and draw energy from their experiences? What role does intention play in being a successful leader? How can Life Ignition Tools help leaders be more effective? Join host Michael Keegan on This Special Edition of The Business of Government Hour – Leading Through Uncertain Times with Dr. Jeff Karp, author, LIT – Use Nature’s Playbook to Energize Your Brain, Spark Ideas, and Ignite Action.
Driving Digital Transformation: A Conversation with Jason Bonci, Chief Technology Officer, U.S. Department of the Air Force
April 1, 2024
What is the technology strategy for the U.S. Department of the Air Force? How is the U.S. Air Force leveraging emerging technology to transform how it does IT? What are the U.S. Department of the Air Force’s Zero Trust and ICAM Strategies? Michael J. Keegan explores these questions and more with Jason Bonci, Chief Technology Officer (CTO) within the U.S. Department of the Air Force.
Becoming a Growth Leader: A Conversation with Scott Edinger, author, The Growth Leader
March 25, 2024
How can government leaders enhance the customer experience in the agencies they lead? What insights can government leaders learn from the private sector on how to improve CX (customer experience)? What is the difference between managing tasks versus leading for results? Join host Michael Keegan as he explores these questions and more with Scott Edinger.
Exploring Homeland Security’s Procurement Strategy: A Conversation with Paul Courtney, Chief Procurement Officer, DHS
March 18, 2024
Paul Courtney is the Chief Procurement Officer (CPO) at the Department of Homeland Security (DHS). He is equipped with a deeply rooted experience in contracting, giving him unique perspectives on the policies, regulations, and standards in procurement and contracting.
Along with his acceleration in the federal contracting space, the DHS’ CPO has risen in the procurement leadership ranks of different federal agencies. His demonstrated capabilities in these roles earned him prestigious awards, such as the 2024 Wash100 Award. It’s his first time joining this reputable list for leading the procurement efforts of the DHS.
How does technology form the connective tissue that ties the missions of the Office of Secretary of Defense (OSD) together? How is the IM&T directorate maximizing the use of technology to support OSD? What does the future hold for OSD’s IT Enterprise? Join host Michael Keegan as he explores these questions and more with Danielle Metz, Director, Information Management & Technology Director and CIO, Office of the Secretary of Defense.
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