What are complex problems? How can we tackle complexity? How does engineering serendipity help address complexity? What can we do to translate opportunity into action? Join host Michael Keegan and David Benjamin, author of Cracking Complexity as they explore these questions and more.

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What is the HHS IT strategy? How is HHS changing the way the department does IT? Join host Michael Keegan as he explores these questions and more with Jose Arrieta, Chief Information Officer, US Department of Health and Human Services.

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What are benefits of pursuing enterprise risk management? How can risk management enhance agency decision-making? What is the mission of the Association for Federal Enterprise Risk Management (AFERM)? Join host Michael Keegan as he explores these questions and more with our very special guest, Tom Brandt, Chief Risk Officer, at the US Internal Revenue Service (IRS).

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What is a trusted healer? What is patient centered medical home? Does everyone need both? AND, What type of leadership is needed to propel a healthcare revolution? Join host Michael Keegan as he explores these questions and more with Dan Pelino, author of Trusted Healers: Dr. Paul Grundy and the Global Healthcare Crusade.

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What keeps the government from being as effective as it can be (or should be)? How can performance management systems help government perform better? What more needs to be done? Join host Michael Keegan as he explores these questions and more with Prof. Praja Trivedi, author of Performance Management in Government: A Primer for Leaders.

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What are GSA’s strategic priorities? How does the Technology Modernization Fund work? What is the mission of GSA’s Emerging Leaders Program? Join Michael Keegan as he explores these questions and so much more with Allison Brigati, Deputy Administrator, U.S. General Services Administration.

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What is the IT strategy for WMATA? How is it using technology and innovation to enhance its customers experience and improve its operations? Join host Michael Keegan as he explores these questions and more with AL Short, Chief Information Officer, at the Washington Metropolitan Area Transit Authority (WMATA).

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