Transforming the Taxpayer Experience: A Conversation with Karen Howard, Executive Director, Office of Online Services, Internal Revenue Service (IRS)
January 22, 2024
What is the mission of the Office of Online Services at the Internal Revenue Service (IRS)? What is the IRS doing to advance its digital services and enhance customer experience? How is the IRS leveraging AI and other emerging technologies to meet mission? Join host Michael Keegan as he explores these questions and more with Karen Howard, Executive Director, Office of Online Services at the IRS.
Why are most humans uncomfortable with uncertainty and prediction addition? Does technological progress make predicting the future easier? If we can’t predict the future, how can we prepare for it? Why are the human gifts of curiosity and creativity more powerful tools to preparing for the future than submitting to false forecasts that disguise uncertainty as perfect and knowable data? Join host Michael Keegan as he explores these questions and more with author Margaret Heffernan.
What is the mission of the National Geospatial Intelligence Agency’s CIO-T directorate? How is NGA maximizing the use of technology to meet its mission? What are the technology priorities for NGA? Join host Michael Keegan as he explores these questions and more with Chris Johnson, Acting Chief Technology Officer at the National Geospatial Intelligence Agency.
Special Edition of The Business of Government Hour – Insights on Leadership, Mindset, and Thriving on Disruption
January 1, 2024
How can the U.S. federal government rebuild its digital capabilities and truly transform how government does business? What is the difference between learning while doing and learning by doing? How can government agencies become more adaptive and thrive on disruption. Join host Michael Keegan as he explores these questions and more with thought leaders interviewed this year on The Business of Government Hour.
Leadership in Action: On Mission and Execution – Special Edition
December 25, 2023
How are supplies and innovation delivered effectively to the warfighters? What are the best ways to deliver products and services to federal agencies? How are federal agency’s Putting People First? Join host Michael Keegan as he explores these questions and more with a host of government leaders interviewed this year on The Business of Government Hour.
How does technology form the connective tissue that ties the missions of the Office of Secretary of Defense (OSD) together? How is the IM&T directorate maximizing the use of technology to support OSD? What does the future hold for OSD’s IT Enterprise? Join host Michael Keegan as he explores these questions and more with Danielle Metz, Director, Information Management & Technology Director and CIO, Office of the Secretary of Defense.
Transforming the Business of Government: Insights on Resiliency, Innovation, and Performance
December 11, 2023
How can we find value in the unexpected? What can we do to be more resilient? How can we leverage innovation to improve government performance? Join Michael Keegan on a Special Edition of The Business of Government Hour as he explores these questions and more celebrating the 25th anniversary of the IBM Center for The Business of Government.
Leading IT at the Securities and Exchange Commission: A Conversation with David Bottom, Chief Information Officer
December 4, 2023
What is the Securities and Exchange Commission’s IT strategy? How is the SEC modernizing its technology infrastructure? What is it doing to expand its data analytics capabilities to better meet its mission? Join Michael Keegan as he explores these questions and more with David Bottom, Chief Information Officer at the Security and Exchange Commission (SEC) on The Business of Government.
How can U.S. federal government agencies strengthen their payment integrity efforts? What can the U.S. Department of the Treasury’s Office of Accounting Policy and Financial Transparency do to help with these efforts? How can we pivot from compliance to prevention-focused strategies that promote the use of data and analytics and collaboration across government and other stakeholders in advancing payment integrity? Join host Michael Keegan as he explores these questions and more with Renata Miskell, Deputy Assistant Secretary for Accounting Policy and Financial Transparency, at the U.S. Department of the Treasury.
Beyond Resiliency: A Case for Adaptability
November 20, 2023
What is adaptive government? How can it help government agencies bounce back from continuous disruption? How can government executives embed adaptability into their agency’s operations? Join host Michael Keegan as he explores these questions and more with Nick Evans author of the IBM Center report, A Guide to Adaptive Government: Preparing for Disruption next week on The Business of Government Hour.
Advancing Health IT Interoperability: A Conversation with Dr. Micky Tripathi, National Coordinator for Health IT
November 13, 2023
What are the key priorities for the Office of National Coordinator for Health IT? How is it transforming the adoption and use of health IT? How is the U.S. healthcare system progressing toward value-based care to improve quality and patient outcomes? Join host Michael Keegan as he explores these questions and more with Dr. Micky Tripathi, National Coordinator for Health IT within the U.S. Department of Health and Human Services.
Leading FEMA’s Mission Support Operations: A Conversation with Eric Leckey, Associate Administrator for Mission Support – FEMA
November 6, 2023
What role does FEMA’s mission support office play in the agency? How does it help the agency improve its performance? How does FEMA plan for the next disaster? Join host Michael Keegan as he explores these questions and more with Eric Leckey, Associate Administrator for Mission Support at FEMA.
Becoming a Growth Leader: A Conversation with Scott Edinger, author, The Growth Leader
October 30, 2023
How can government leaders enhance the customer experience in the agencies they lead? What insights can government leaders learn from the private sector on how to improve CX (customer experience)? What is the difference between managing tasks versus leading for results? Join host Michael Keegan as he explores these questions and more with Scott Edinger.
What is the Australia-United Kingdom-United States (AU-KUS) Partnership? How can AUKUS stakeholders leverage technology and innovation to enhance security across the Indo-Pacific region? How can this partnership most effectively engage and partner with industry? Join host Michael Keegan as he explores the vision and purpose of the AUKUS partnership with experts from Australia (Daniel Munro and Brad McGrath), the UK (Prof. John Louth), and the U.S. (Fred Kagan) on a Special Edition of The Business of Government Hour.
Managing Risk in Government Special Edition
October 16, 2023
What is Enterprise Risk Management? What are some of the key risks facing government today? How has the managing and responding to risk evolved in U.S. federal agencies? Join host Michael Keegan as he explores these questions and more on a Special Edition of The Business of Government Hour – Leaders Speak on Managing Risk in Government.
What is a Human-Centered Team? What are the Keys to Building a Human-Centered Team? How can we make local government operations human-centered? Join host Michael Keegan as he explores these questions and more with Glenn Akramoff, author of The Human-Centered Team.
What is operational technology and how does it differ from information technology? How is the U.S. Air Force pursuing a control systems cyber resiliency program? What can be done to elevate the importance of OT cybersecurity and encourage it to become more effectively resourced? Join host Michael Keegan as he explores these questions and more with Daryl Haegley, Technical Director, Control Systems Cyber Resiliency, U.S. Department of the Air Force.
Going Beyond the Performance Paradox: A Conversation with Eduardo Briceño, The Performance Paradox: Turning the Power of Mindset into Action
September 25, 2023
What is the performance paradox? What is the difference between learning while doing and learning by doing? How can overcoming the performance paradox make government executives more effective? Join host Michael Keegan as he explores these questions and more with Eduardo Briceno, author of the new book THE PERFORMANCE PARADOX: Turning the Power of Mindset into Action on a Special Edition of The Business of Government Hour.
Leveraging Technology to Meet Mission: A Conversation with Dr. Kelly Fletcher, Chief Information Officer, U.S. Department of State
September 11, 2023
What is the IT strategy for the U.S. Department of State? How is the Department of State modernizing its IT systems and infrastructure? What are the benefits and risks of generative AI in support of US diplomacy? Join host Michael Keegan as he explores these questions and more with Dr. Kelly Fletcher, Chief Information Officer (CIO) at the U.S. Department of State.
Pursuing Agile Government: A Conversation with Ed DeSeve, Coordinator, Agile Government Center, National Academy of Public Administration
September 4, 2023
What is agile government? How can employing agile principles improve how government does business? What are the key tools and enablers to realizing the promise of agile government in action? Join host Michael Keegan as he explores these questions and more with Ed DeSeve, Coordinator of the Agile Government Center at the National Academy of Public Administration (NAPA) and author of a host of reports on agile government.
What emerging technology is transforming how government agencies operate? How are federal agencies pursuing IT modernization? What are some of key challenges facing the chief information officers of federal agencies? Join host Michael Keegan for a Special Edition of The Business of Government Hour – Leaders Speak on Federal IT — sharing insights from key senior federal IT leaders on the IT journey of their agencies.
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Using Strategic Mapping to Tackle Cross-Boundary Challenges: A Conversation Prof. John Bryson
August 7, 2023
What is strategy management at scale? How can strategy mapping help government executives lead their agencies more effectively? Join host Michael Keegan as he explores these questions and more on a Special Edition of The Business of Government Hour – A Conversation with Authors with Professor John Bryson author of the IBM Center report, Addressing Complex and Cross-Boundary Challenges in Government: The Value of Strategy Mapping.
What are the key priorities for the Office of National Coordinator for Health IT? How is it transforming the adoption and use of health IT? How is the U.S. healthcare system progressing toward value-based care to improve quality and patient outcomes? Join host Michael Keegan as he explores these questions and more with Dr. Micky Tripathi, National Coordinator for Health IT within the U.S. Department of Health and Human Services.
Mobilizing Cloud Computing for Public Service
July 10, 2023
What is cloud computing? Why are U.S federal agencies increasingly employing secure and scalable cloud solutions? How does doing this help agencies transform how they operate? Mark Lerner from the Partnership for Public Service joins host Michael Keegan to explore insights from a collaborative report with IBM Center, Mobilizing Cloud Computing for Public Service.
What are the strategic priorities for the chief of Naval Research? How is the Office of Naval Research changing the way it does basic and applied research? What emerging technologies offer the most promise? Join host Michael Keegan as hex explores these questions and more with Rear Admiral Lorin Selby, Chief of Naval Research.
Conversation with Bob Westbrooks on Left Holding the Bag: A Watchdog’s Account of How Washington Fumbled its Covid Test
June 26, 2023
What is the Pandemic Response Accountability Committee (PRAC) and how does the PRAC conduct oversight? What are the most effective ways to combat fraud related to the pandemic response? What is meant by agile oversight and how does it differ from a traditional oversight approach? Join host Michael Keegan as he explores these questions and more with Bob Westbrooks, author, Left Holding the Bag: A Watchdog’s Account of How Washington Fumbled its Covid Test and former Executive Director of the PRAC.
Leading the Defense Logistics Agency: A Conversation with Vice Admiral Michelle Skubic, Director, DLA
June 19, 2023
What are the strategic priorities for the Defense Logistics Agency (DLA)? How is DLA modernizing acquisition and supply chain management? What is DLA doing to expand industry engagement and foster innovation while maximizing value? Join host Michael Keegan as he explores these questions and more with Vice Admiral Michelle Skubic, Director, Defense Logistics Agency (DLA) on The Business of Government Hour.
How did the U.S. government go from being a digital pioneer to a digital laggard? Why do governments need digital, design, and data capabilities in-house? How can the U.S. federal government rebuild its digital capabilities and truly transform how government does business? Join host Michael Keegan as he explores these questions and more with Jen Pahlka, former federal deputy Chief Technology Officer and author of Recoding America: Why Government Is Failing in the Digital Age and How We Can Do Better.
Roger Spitz, coauthor of The Definitive Guide to Thriving on Disruption: A Collection of Four Volumes
May 29, 2023
Thriving on Disruption: A Conversation with Roger Spitz. How can we make sense of a complex, nonlinear, and unpredictable world? What tools, frameworks, and insights can help leaders turn uncertainty into opportunity? How do we rise above resilience or adaptability to thrive on disruption? Join host Michael Keegan for a Special Edition of The Business of Government Hour as he explores these questions and more Roger Spitz coauthor of The Definitive Guide to Thriving on Disruption: A Collection of Four Volumes.
What emerging technology is transforming how government agencies operate? How are federal agencies pursuing IT modernization? What are some of key challenges facing the chief information officers of federal agencies? Join host Michael Keegan for a Special Edition of The Business of Government Hour – Leaders Speak on Federal IT — sharing insights from key senior federal IT leaders on the IT journey of their agencies.
Scaling for Mission Delivery: Exploring Why Some Ideas fail while Others Change the World
May 1, 2023
How can government leaders scale change and meet their missions? Should policymakers move from evidence-based policy to policy-based evidence? Michael Keegan explores these questions and more in a Special Edition of The Business of Government Hour.
Pursuing IT Modernization: A Conversation with Guy Cavallo, CIO U.S. Office of Personnel Management
April 17, 2023
What is the IT strategy for the U.S. Office of Personnel Management (OPM)? How is it modernizing its IT systems and infrastructure? What is OPM doing to secure its IT systems and infrastructure? Join host Michael Keegan as he explores these questions and more with Guy Cavallo, Chief Information Officer, U.S. Office of Personnel Management (OPM).
How is the GSA’s Federal Acquisition Service (FAS) leveraging technology to transform how it operates? What is the Federal Marketplace Strategy? How does FAS play a role in managing the federal supply chain. Join host Michael Keegan as he explores this question and more with Sonny Hashmi, Commissioner, Federal Acquisition Service within the U.S. General Services Administration (GSA).
Delivering innovative IT solutions to meet mission: Conversation with Bob Costello, CIO CISA
March 20, 2023
What are the key IT priorities for the Cybersecurity and Infrastructure Security Agency (CISA)? How is CISA ensuring its field staff have the best technology solutions and devices? What are the key cyber challenges facing U.S. federal government agencies? Join host Michael Keegan as he explores these questions and more with Bob Costello Chief Information Officer (CIO) at the Cybersecurity and Infrastructure Security Agency (CISA) on The Business of Government Hour.
Leading the Naval Research Enterprise: A Conversation with RADM Lorin Selby, Chief of Naval Research
March 13, 2023
What are the strategic priorities for the chief of Naval Research? How is the Office of Naval Research changing the way it does basic and applied research? What emerging technologies offer the most promise? Join host Michael Keegan as hex explores these questions and more with Rear Admiral Lorin Selby, Chief of Naval Research.
Deploying the Data Fabric for Multi-Domain Command and Control/JADC2: SPECIAL SPADE 2023 Edition of The Business of Government Hour. How can the Data Fabric help realize the vision of Joint All-Domain Command and Control (JADC2)? What are the key technological developments supporting multi-domain operations? How are the U.S., Canada, and allied countries collaborating to deliver on the vision of joint all domain command and control? Join host Michael Keegan as he welcomes Len Bastien, CIO, Canada’s Department of National Defence and Terry Halvorsen, former CIO, U.S. Department of Defense and IBM executive.
Advancing Federal IT: A Conversation with Clare Martorana, Federal Chief Information Officer, OMB
February 13, 2023
What are the key federal IT priorities? What are the key cyber challenges facing the U.S. federal government? How is the U.S. federal government driving digital transformation across the federal enterprise? Join host Michael Keegan as he explores these questions and more with Clare Martorana, Federal Chief Information Officer (FCIO), Office of Management and Budget
Visualizing the Information Domain: A Conversation with retired Lt. General Mike Nagata, Retired
February 6, 2023
The Institute for the Study of War and the IBM Center for The Business of Government have launched a collaborative series on Addressing the New Era of Deterrence and Warfare: Visualizing the Information Domain. What is the Information Domain? How has the digital age impacted the national defense calculus? What challenges and opportunities do information operations pose to swift and effective decision-making? Join host Michael Keegan as he explores these questions and more with retired Lt. General Mike Nagata.
Overseeing Crosscutting Governance Issues: A Conversation with Michelle Sager, Managing Director, Strategic Issues Team, GAO
January 9, 2023
What is the mission of the Government Accountability Office’s (GAO) Strategic Issues team? What is the goal of GAO’s High-Risk Series? What are the fiscal, management and performance challenges facing today’s government executive? Join host Michael Keegan as he explores these questions and more with Michelle Sager, Managing Director GAO’s Strategic Issues team.
John Whitley on Reforming DoD’s Planning, Programming, Budgeting, and Execution (PPBE) Process
January 3, 2023
How does the U.S. Department of Defense allocate and manage its resources? What is its Planning, Programming, Budgeting, and Execution (PPBE) process? How can the PPBE Reform Commission address weaknesses in this system? What pitfalls should it avoid? Host Michael Keegan explres these questions and more with John Whitley former acting secretary of the U.S. Army & author of the IBM Center report, Three Reforms to Improve Defense Resource Management.
Transforming the Defense Health Agency: A Conversation with Lt General Ronald Place, M.D., Director, Defense Health Agency
December 27, 2022
What are the strategic priorities for the Defense Health Agency (DHA)? How is DHA working to create a more fully integrated military healthcare system? What are some of key successes and accomplishments for DHA over the last three and half years? Join host Michael Keegan as he explores these questions and more with Lieutenant General Ronald Place, M.D., Director, Defense Health Agency on The Business of Government Hour.
Delivering Mission-Critical Digital Initiatives: A Conversation with Lily Zeleke, Acting Deputy CIO, Information Enterprise (IE), U.S. Department of Defense
December 12, 2022
Ms. Lily Zeleke is the acting Deputy CIO (DCIO) for the Information Enterprise (IE). In this role, she provides oversight, policy guidance, and digital expertise for DoD enterprise infrastructure initiatives driving toward the objectives of digital modernization. She leads Department-wide execution of strategic guidance aimed at achieving an operationally effective and secure Information Enterprise in a cost-efficient manner. Areas of priority include network optimization, cloud adoption, software modernization, and IT reform. She recently served as the Principal Director (PD) for the DCIO IE. Prior to these roles, Ms. Zeleke served as the Acting PD for the DCIO for Resources & Analysis (DCIO RA) as well as the Director of Resources, Program, and Budget. She was responsible for the management of DoD CIO’s processes for Planning, Programming, Budgeting, and Execution to include management of DoD CIO’s operating budget; the collection and submission of the DoD IT/Cyberspace Activities Budget to the Office of Management and Budget and Congress; execution of the DoD Budget Certification process; and DoD CIO’s participation in the Department’s Program Budget Review.
From 2009 to 2018, Ms. Zeleke served as the Department’s radiofrequency spectrum policy lead for all matters related to spectrum use, reallocation, and auction. In this capacity, she led the strategic development of the Department’s mobile broadband and domestic regulatory, policy, and legislative initiatives for the DCIO for Command, Control, and Communications (DCIO C3). She functioned as the liaison between DoD and spectrum stakeholders across the Department, national spectrum regulators, White House/Executive Branch agencies, and Congress, and spearheaded a wide range of complex initiatives to evolve traditional spectrum policies and practices to be more responsive to increased demand. She partnered with these stakeholders to forge an innovative solution that resulted in an amicable commercial auction decision of the highly sought 1755-1780 MHz band, expanding commercial Advanced Wireless Services (AWS-3) while preserving military capabilities. The auction brought in $44 billion to the U.S. Treasury and $3.1 billion for DoD. She led a coalition that developed a first-of-its-kind DoD spectrum efficiency principles policy memo, which became the cornerstone of the DoD 2020 Electromagnetic Spectrum Superiority Strategy.
Prior to joining DoD CIO, Ms. Zeleke served as the Deputy Technical Director and International Division Chief at the Air Force Frequency Management Agency where she advised on all matters concerning international telecommunications policy for spectrum use, and led Air Force participation in the International Telecommunications Union World Radiocommunication Conference (WRC), a global summit that reviews the international treaty governing the use of radiofrequency spectrum. Previously, she served as advisor to the Department of Commerce’s National Telecommunications and Information Administration and the Defense Information Systems Agency’s Defense Spectrum Organization on international spectrum regulatory policy, as well as a RF product support engineer at Allied Signal Inc.
Ms. Zeleke holds a M.S. in Systems Engineering from George Mason University and a B.S. in Electrical Engineering from the University of Kansas. She is a Senior Executive Fellow of the John F. Kennedy School of Government at Harvard University, and has been recognized on numerous occasions for her work including a National Intelligence Meritorious Unit Citation for her significant contribution to the success of the AWS-3 auction.
The Business of Government Hour Special: Leading through Uncertain Times–Insights from Jacqueline Carter, Michael Canic, Chester Elton, and Bob Rosen
November 21, 2022
What are the key qualities of an effective leader? Has the pandemic changed the concept of leadership? What does it mean to lead in uncertain times? Join host Michael Keegan as he explores these questions and more.
Scaling IT Modernization: A Conversation with Ann Dunkin, Chief Information Officer, U.S. Department of Energy
November 14, 2022
What is the IT mission of the U.S. Department of Energy? How is it working to modernize its IT systems and infrastructure? What are the challenges and opportunities that advanced wireless (5G & beyond) presents for DOE? Join host Michael Keegan as he explores these questions and more with Ann Dunkin, Chief Information Officer, U.S. Department of Energy.
What is the mission of the Defense Information Systems Agency DISA’s Hosting and Compute Center? How is the HaCC transforming the way DISA does business? What does the future hold for DISA’s Hosting and Compute Center? Join host Michael Keegan as he explores these questions and more with Sharon Woods, Director, Hosting and Compute Center at the Defense Information Systems Agency (DISA).
Leadership Insights: A Conversation with Jacqueline Carter
October 31, 2022
What are the qualities of an effective leader? How can leaders transform how they lead? What tools and methods can help leaders be more effective? Join Host Michael Keegan as he explores these questions and more with Jacqueline Carter, co-author of Compassionate Leadership: How to Do Hard Things in Human Ways.
Reflections on Public Service – A Special Edition of The Business of Government Hour with Mike Brown, former Director, Defense Innovation Unit
October 24, 2022
What was it like to lead the Defense Innovation Unit? How had DIU transformed the way the U.S. Department of Defense fields commercial technology? What does the future hold for innovation at DoD? Join Michael Keegan as he explores these questions and more on former government executive Mike Brown on a Special Edition of The Business of Government Hour.
Leading Treasury’s Office of Fiscal Service: A Conversation with Dave Lebryk, Fiscal Assistant Secretary
October 17, 2022
What is the mission of the U.S. Department of the Treasury’s Office of Fiscal Service? How does the pandemic response compare to the recovery act response and what have we learned? How is Treasury’s Office of Fiscal Service using innovative approaches to meet its critical mission? Join host Michael Keegan as he explores these questions and more with Dave Lebryk, Fiscal Assistant Secretary at the U.S. Department of the Treasury.
Optimizing Analytics: A Conversation with Dr. Jen Bachner, Director, Center for Advanced Governmental Studies, Johns Hopkins University
October 10, 2022
What is government analytics? How are U.S. federal government agencies using analytics to achieve outcomes? What challenges do agencies face in expanding the use of analytics? Join host Michael Keegan as he explores these questions with Dr. Bachner, author of the IBM Center report, Optimizing Analytics for Policymaking and Governance.
What does the director of GSA’s Technology Transformation Services do? What are the best ways we can reimagine the delivery of digital government services? What has been the impact of innovation across the federal government? Join Michael Keegan as he explores these questions and more with former government executive Dave Zvenyach on a Special Edition of The Business of Government Hour.
What are the financial management priorities for the U.S. Department of Transportation? How is Transportation transforming the way it operates? What are the financial implications of some of the department’s core initiatives? Join host Michael Keegan as he explores these questions and more with Victoria Wassmer, Assistant Secretary for Budget and Programs and Chief Financial Officer, U.S. Department of Transportation.
How can leaders navigate the COVID-19 disruption and lead with purpose? Michael Keegan and Mark Johnson explore this question and how to Lead from the Future
September 19, 2022
How can we lead from the future? What is “Future-Back” Thinking? How can it help leaders navigate the COVID-19 disruption and lead with purpose? Join host Michael Keegan as he explores these questions Mark Johnson co-author of Lead from the Future: How to Turn Visionary Thinking into Breakthrough Growth.
Connecting and Protecting the Warfighter in Cyberspace: Lt. General Robert Skinner, Director, DISA
September 12, 2022
Conversation with Lt General Robert Skinner, Director, Defense Information Systems Agency (DISA). What are the strategic priorities of the Defense Information Systems Agency (DISA)? How is it strengthening the security and resilience of networks and systems? What is it doing to prioritize command and control and leverage data as a Strategic Asset? Michael Keegan explores these questions and more with Lt. General Robert Skinner, Director of the Defense Information Systems Agency (DISA).
Why is the global supply chain so vulnerable? How can a modern supply chain strategy leverage shared service models to increase efficiency and productivity? What is Supply Chain Immunity? Join host Michael Keegan as he explores these questions and more with Dr. Rob Handfield author of Enabling a More Resilient and Shared Supply Chain Strategy for the Nation: Lessons Learned from COVID-19 .
How to Make Good Ideas Great and Great Ideas Scale: Conversation with Prof. John List, author, The Voltage Effect
August 29, 2022
What is the Voltage Effect? Why do some ideas fail while others change the world? What are the five hurdles one must clear to ensure the vitality of an idea? Why should policymakers move from evidence-based policy to policy-based evidence? Join host Michael Keegan as he explores these questions and more with Professor John List, author of The Voltage Effect and Economist at the University of Chicago.
Driving Development Results: A Conversation with Reggie Mitchell, Chief Financial Officer, USAID
August 15, 2022
What is the mission of the U.S. Agency for International Development (USAID) and its Office of Chief Financial Officer? What are USAID’s key financial management priorities? How has USAID’s CFO transformed how this office operates? Join Michael Keegan as he explores these questions and more with Reggie Mitchell, Chief Financial Officer at USAID.
Delivering hosting and compute services to warfighters: A Conversation with Sharon Woods, director, DISA’s Hosting and Compute Center
August 8, 2022
What is the mission of the Defense Information Systems Agency DISA’s Hosting and Compute Center? How is the HaCC transforming the way DISA does business? What does the future hold for DISA’s Hosting and Compute Center? Join host Michael Keegan as he explores these questions and more with Sharon Woods, Director, Hosting and Compute Center at the Defense Information Systems Agency (DISA).
What is the mission of the National School of Public Administration of Brazil? How does it work to shape, enhance, and educate Brazil’s public servants? What can we learn from their experiences? Join host Michael Keegan as he explores these questions and more with Diogo Costa, President of National School of Public Administration of Brazil.
What is the mission of the Center for Space Policy and Strategy at the Aerospace Corporation? How does it use innovative approaches such as strategic foresight and futures thinking to meet its mission? Join host Michael Keegan as he explores these questions and more with Kara Cunzeman, Lead for Strategic Foresight, at The Aerospace Corporation’s Center for Space Policy and Strategy.
Emerge Stronger and More Resilient: Responding to COVID-19 and Preparing for Future Shocks with Mike Stone and Tim Paydos
July 11, 2022
How can governments emerge stronger and better prepared for future shocks? What actions can be taken to modernize supply chains? How does emerging stronger and more resilient rest on a solid foundation of data analytics and systems security? Join host Michael J. Keegan as he explores these questions and more with IBM Global Government leaders Tim Paydos and Mike Stone, authors of the IBM Center report, Emerge Stronger and More Resilient: Responding to COVID-19 and Preparing for Future Shocks.
What is the mission of the U.S. Department of Energy’s Artificial Intelligence and Technology Office? How is it working to transform the Department of Energy into a world leading AI enterprise? Join host Michael Keegan as he explores these questions and more with Pamela Isom, Director of the Artificial Intelligence and Technology Office within the U.S. Department of Energy.
What is Multi-Domain Command and Control (MDC2)? How is the U.S. and its allies collaborating to deliver on the vision of MDC2? How is Canada’s Defence Team pursuing MDC2? What lessons can be learned from previous efforts? Michael Keegan welcomes Len Bastien, CIO, Canadian Department of National Defence, Terry Halvorsen, former DoD CIO and IBM executive, and retired Major General Bob Wheeler on The Business of Government Hour.
Connecting and Protecting the Warfighter in Cyberspace: Lt. General Robert Skinner, Director, DISA
June 13, 2022
A Conversation with Lt General Robert Skinner, Director, Defense Information Systems Agency (DISA). What are the strategic priorities of the Defense Information Systems Agency (DISA)? How is it strengthening the security and resilience of networks and systems? What is it doing to prioritize command and control and leverage data as a Strategic Asset? Michael Keegan explores these questions and more with Lt. General Robert Skinner, Director of the Defense Information Systems Agency (DISA).
Leveraging Information and Technology: Gary Washington, CIO, U.S. Department of Agriculture
June 6, 2022
What is the IT strategy for the USDA? How is it modernizing its IT systems and infrastructure? How USDA using technology to transform the way it operates and meets its mission? Host Michael Keegan explores these questions and more with Gary Washington, CIO, U.S. Department of Agriculture.
How can government leaders see constant change as an opportunity, not a threat? How can fostering a flux mindset help leaders be more effective and resilient in the face of relentless uncertainty? What strategies can leaders employ to do just this? Join Michael Keegan as he explores these questions and more with April Rinne, author of FLUX: 8 Superpowers for Thriving in Constant Change on a Special Series Leading Through Uncertain Times.
Comptroller General Gene Dodaro
May 23, 2022
How has the mission of the U.S. Government Accountability Office evolved? How is GAO innovating the way it does its oversight mission? What does the future hold for the U.S. Government Accountability Office? Join host Michael Keegan as he explores these questions and more with Comptroller General Gene Dodaro, leader of the GAO.
What is the financial management strategy of the U.S. Department of Homeland Security? How is DHS modernizing its financial management system? What’s next in its financial modernization journey? Join host Michael Keegan as he explores these questions and more with Stacy Marcott, Acting Chief Financial Officer at the U.S. Department of Homeland Security.
Jane Datta, Chief Human Capital Officer, NASA
May 3, 2022
What is the human capital strategy for NASA? How did NASA respond to the pandemic and keep its workforce performing? Join host Michael Keegan as he explores these questions and more with Jane Datta, Chief Human Capital Officer, at NASA on The Business of Government Hour.
What is the IT strategy for the Federal Deposit Insurance Corporation (FDIC)? How is it modernizing its IT systems and infrastructure? How FDIC using technology to transform the way it operates and meet its mission? Join host Michael J. Keegan has he explores these questions and more with Sylvia Burns, Chief Information Officer at FDIC.
Dr. Ben Bensaou, Author of Built to Innovate — part of the leading through uncertain times series
March 28, 2022
What are the key processes of innovating? Can innovating be taught & enhanced by continued practice? What are the core traits of an organization this is built to innovate? How can government executives innovate and find new ways to lead? Join host Michael Keegan as he explores these questions with Dr. Ben Bensaou, Author of Built to Innovate — part of the leading through uncertain times series.
How does the Defense Innovation Unit (DIU) execute on its critical mission? What is it doing to attract innovative businesses and startups to help solve high-impact national security issues? What emerging technologies offer the most promise to securing the nation? Join host Michael Keegan as he explores these questions and more with Michael Brown, Director, Defense Innovation Units (DIU), U.S. Department of Defense.
What is the financial management strategy for the U.S. Patent and Trademark Office (USPTO)? How is it pursuing a Hybrid First workplace model? What is it innovating the way it operates and does business? Join host Michael Keegan as he explores these questions and more with Jay Hoffman, Chief Financial Officer at USPTO.
Caroline Kuharske, Acting Chief Data Officer at the Defense Information Systems Agency
February 28, 2022
What is the data strategy for the Defense Information Systems Agency (DISA)? How is DISA leveraging data as a strategic asset? Join host Michael Keegan as he explores these questions and more with Caroline Kuharske, Acting Chief Data Officer, DISA.
Marianne Roth, Chief Risk Officer, Consumer Financial Protection Bureau
February 21, 2022
How is the Consumer Financial Protection Board using Enterprise Risk Management? What is CFPB doing to embed risk-based decision making into its culture? How is CFPB tackling its most mission critical risks? Join host Michael Keegan as he explores these questions and more with Marianne Roth, Chief Risk Officer, at the Consumer Financial Protection Bureau.
Sonny Bhagowalia, Assistant Commissioner & Chief Information Officer, U.S. Customs and Border Protection
February 14, 2022
What is the IT strategy for the U.S. Customs and Border Protection (CBP)? How is CBP working to modernize its IT infrastructure? How is it using technology and innovation to change the way it does business? Join host Michael Keegan as he explores these questions and more with Sonny Bhagowalia, Assistant Commissioner & Chief Information Officer, U.S. Customs and Border Protection.
How can technology-oriented training programs help address information technology skills gaps amongst the government workforce? How can agencies achieve effective technology-oriented training outcomes when reskilling employees? What lessons can be learned from the successful use of technology-oriented training programs? Join host Michael Keegan as he explores these questions and more with Professors Stacie Petter and Laurie Giddens authors of the IBM Center report, Reskilling the Workforce with Technology-Oriented Training.
What is the technology strategy for the U.S. Small Business Administration (SBA)? How is it using technology and innovation to change the way it does business? How has SBA adjusted its operations to meet the demands of its pandemic recovery mission? Join host Michael Keegan as he explores these questions and more with Sanjay Gupta, Chief Technology Officer at the Small Business Administration (SBA).
Sarah Stein Greenberg, Author of Creative Acts for Curious People: How to Think, Create, and Lead in Unconventional Ways
January 10, 2022
What are design principles and tools for innovation? How can they help government executives transform how government does business? What strategies can leaders employ to achieve a design mindset? Join host Michael Keegan as he explores these questions and more with Sarah Stein Greenberg, Author of Creative Acts for Curious People: How to Think, Create, and Lead in Unconventional Ways.
Angela Bailey, Former Chief Human Capital Officer at the US Department of Homeland Security
January 3, 2022
How has U.S. Department of Homeland Security enhanced its employee engagement efforts? What has it been doing differently to attract and retain a skilled workforce? How is it using technology and innovation to change the way it operates? Join host Michael Keegan as he explores these questions and more with Angela Bailey, Former Chief Human Capital Officer at the US Department of Homeland Security.
André Mendes, Chief Information Officer, U.S. Department of Commerce
December 20, 2021
What are the IT priorities of the U.S Department of Commerce? How is Commerce and its bureaus leveraging emerging technologies? What is Commerce doing to modernize and secure its IT infrastructure? Join host Michael J. Keegan as he explores these questions and more with André Mendes, Chief Information Officer, U.S. Department of Commerce.
Gerard Badorrek, CFO at the U.S. General Services Administration
December 6, 2021
What is the mission of the GSA’s Office of Chief Financial Officer? How has the CFO transformed how this office operates? How can federal CFO’s promote automation and transformation? Join host Michael Keegan & co-host Troy Edgar as they explore these questions and more with Gerard Badorrek, CFO at the U.S. General Services Administration.
Dr. Timothy Persons, Chief Scientist and Managing Director, Science, Technology Assessment, and Analytics team, U.S. Government Accountability Office (GAO)
November 29, 2021
What is the purpose of the U.S. Government Accountability Office’s (GAO) Science, Technology Assessment, and Analytics team? How is GAO innovating the way it does business? What emerging technologies offer the most promise and require the most oversight? Join host Michael Keegan as he explores these questions and more with Dr. Timothy Persons, Chief Scientist and Managing Director, Science, Technology Assessment, and Analytics team at GAO.
Michael Peckham, Acting Chief Financial Officer & Director, Financial Management Portfolio – US Department of Health and Human Services’ Program Support Center
November 15, 2021
How does the HHS’ Program Support Center (PSC) support the business of government? What is it doing to transform how it delivers services to its agency partners? How is it using emerging technologies to enhance its programs and services? Join host Michael Keegan as he explores these questions and more with Michael Peckham Acting Chief Financial Officer & Director of the Financial Management Portfolio at HHS’ Program Support Center.
Taka Ariga, Chief Data Scientist and Director of the Innovation Lab and Steve Sanford, Managing Director, Strategic Planning and External Liaison, GAO
November 8, 2021
Artificial Intelligence is widely used, but how do we know it’s working appropriately? What prompted the Government Accountability Office (GAO) to develop an AI Accountability Framework? What are the core principles of this framework? Join host Michael J. Keegan as he explores these questions and more with Taka Ariga, Chief Data Scientist and Director of the Innovation Lab at GAO and Steve Sanford, Managing Director, Strategic Planning and External Liaison at GAO.
Admiral Karl Schultz, Commandant of the U.S. Coast Guard
October 25, 2021
What is the U.S. Coast Guard’s strategic direction? How can the U.S. Coast Guard develop and sustain a mission ready total workforce? What is it doing to modernize its operations and infrastructure? Join host Michael Keegan as he explores these questions and more with Admiral Karl Schultz, Commandant of the U.S. Coast Guard.
What are the principles of agile government? What are the new and emerging competencies required for agile public governance? How can agile principles and practices be taught in schools of public affairs and administration? Join host Michael Keegan as he explores these questions with Angela Evans, Visiting Fellow at the IBM Center for The Business of Government & Former Dean of Public Affairs at the LBJ School, University of Texas, Austin.
What is the IT strategy for the U.S. Patent and Trademark Office (USPTO)? How is it using technology and innovation to change the way it does business? Join host Michael Keegan as he explores these questions and more with Jamie Holcombe, Chief Information Officer at USPTO.
Gerard Badorrek, CFO at the U.S. General Services Administration
September 13, 2021
What is the mission of the GSA’s Office of Chief Financial Officer? How has the CFO transformed how this office operates? How can federal CFO’s promote automation and transformation? Join host Michael Keegan & co-host Troy Edgar as they explore these questions and more with Gerard Badorrek, CFO at the U.S. General Services Administration.
Krystal Brumfield, Associate Administrator, Office of Government-wide Policy, U.S. General Services Administration.
September 6, 2021
What is the mission of the U.S. General Services Administration’s (GSA) Office of Government-wide Policy? How is GSA pursuing government-wide sustainable practices? What is GSA doing to enhance government wide performance? Join host Michael Keegan as he explores these questions and more with Krystal Brumfield, Associate Administrator Office of Government-wide Policy at GSA.
Listen to the podcast.
Robert Handfield, Ph.D., discussing key steps in building national supply chain immunity
August 30, 2021
COVID-19 and its Impact: a series on how the pandemic has transformed government management and operations with host Michael J. Keegan and guest Dr. Rob Handfield–discussing key steps in building national supply chain immunity.
A Conversation on the Cybersecurity Risks of Smart City Technologies. What is “smart cities” technology? Do all smart city technologies pose equivalent cybersecurity risks? What are some of the most prevalent cyber threats posed by these technologies? Join host Michael Keegan has he explores these questions and more with Alison Post and Alex Pan co-authors, The Cybersecurity Risks of Smart City Technologies: What Do The Experts Think?
Maria Roat, Deputy Federal Chief Information Officer, OMB
August 16, 2021
What is next for IT modernization and digital transformation within the U.S. federal government? Will there be changes to the Technology Modernization Fund (TMF)? How can federal technology transform the way government agencies operate and deliver services. Join host Michael Keegan as he explores these questions and more with Maria Roat, Deputy Federal Chief Information Officer, Office of Management and Budget.
A Conversation with Joel Gurin on Aligning Open Data, Open Source, and Hybrid Cloud Adoption in Government
August 2, 2021
How do analytics and technology intersect and mutually reinforce one another? What can be done to integrate these efforts more effectively? How can government leaders leverage the intersection of open data, open source, and hybrid cloud models to drive improved performance an productivity. Join host Michael J. Keegan as he explores these questions with Joel Gurin coauthor of the IBM Center report, Aligning Open Data, Open Source, and Hybrid Cloud Adoption in Government, and President of the Center for Open Data Enterprise (CODE).
What is the human capital strategy for U.S. Army Futures Command? What is it doing differently to attract and retain a skilled workforce? How is it using technology and innovation to change the way it operates? Join host Michael Keegan as he explores these questions and more with Kate Kelley, Chief Human Capital Officer, at the US Army Futures Command.
How has the management landscape of the federal government changed over the last 30 years? What lessons can be learned from the past to inform future strategies? Join host Michael Keegan next week for a Special Edition of The Business of Government Hour highlighting some of the most significant management efforts that have transformed how government does business.
The Business of Government Hour 